This was one of my best experiences at Matthews Motors Service Department. I was very impressed with the staff who went the extra mile to take care of my car, showing me tangible evidence of my car's needs. Thank you!
Professional, very helpful, responsive to questions
by Bob E from DealerRater.com
December 4, 2018
We enjoyed working with Alison for the purchase of our new CR-V. She is knowledgeable, open to all questions and exceptionally personable. A delight to spend time with. Followers through on what she says she will do. If i had a need for another Honda today, I would contact Alison.
The first time I bought a car (not from CarMax) it was a terrible experience and I was stuck with a hunk of junk that was worth far less than what I owed. CarMax made me an amazing offer for it, and helped me pick a the SUV of my dreams that was within my means! Affordable, beautiful quality, it looks and smells BRAND NEW - no one would ever suspect it was used!! The buying process was so simple and quick. My sales guy, Scottie, was an absolute pleasure to work with. He didn’t put on any pressure, made everything extremely easy to understand, and let me take my time! I am just so impressed and happy with my experience. When it is time for another upgrade, I will certainly be going back to check out what’s on their lot FIRST before anywhere else! If you’re looking to upgrade your car and/or sell your car definitely GO TO CARMAX!!!!!!
-Proud Owner of a Nissan Rogue
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
I rarely get frustrated enough to say anything negative, but I don???t understand when you have an appointment why it should take over two hours for a simple oil change and tire rotation. This has happened more often than not when having my car serviced. However, I would like to say the person to check my car in and out was very kind.
Great service and super fast in finance! My family and I wanted to get in and out fast. Eric made sure he had everything in order before we even got there! Not that???s service. Very happy people here!
Been shopping for over a month trying to find a good Diesel truck. Looked at junk ALL month. Finally, I came across this truck at Inline Auto. Met all my expectations. The truck was well taken care of. No rust much to our surprise. Very happy with Edgar and the Sales Team.
Ethan did a great job through my whole process with Hyundai. Friendly smile, courteous, and polite from the start. Always Yes Sir or No Sir when asked yes/no questions. Very detailed knowledge of the car I purchased as he was able to answer all of my questions. He was also on top of the service I needed for the extra care warranty package I purchased to get it to the car into the "detail" shop. He even went above and beyond and brought my car to me at work when finished. Excellent service. This was the first time I purchased from Hyundai of Cary, and I would consider it again in the future and would recommend to my family and friends as well.
I was tired of my 2017 Corolla and really needed something bigger. I'm pretty tall and so are my 2 kids so the Corolla was not getting the job done. I started shopping online for a bigger car and started looking and at the Hyundai Sonata vs Toyota Camry. After comparing the two it was a no brainer. The value on top of all the options I could get for the price of the Sonata with the warranty just made sense. I stopped by after work one night about 1 hour before closing. Joseph Lynch (salesman) didn't hesitate to assist me in going on a test drive. I knew exactly what I wanted which made the process a little easier (haha). After test driving the 2018 Sonata Sport, Johnny Barbaro (sales manager) worked an amazing deal so that I was able to trade out of my Corolla into the Sonata. Since It was later in the evening and I was tired, we decided that I would come back and finish my purchase on my next day off. I returned bright and early on my day off and had a smooth sales process. Joseph was very knowledgeable about the car and made sure that I knew how to work all the technology and gadgets. I finished up my deal with Kris Wilkins (finance manager). He was very pleasant and a pleasure to work with. These three guys made my buying experience the best that I have ever experienced so far!!. I will recommend this dealership to anyone hands down. If you are looking to be treated well and not hassled into a deal you don't want, they will take care of you.
I would highly recommend Drew Velez. He was very honest, knowledgeable, and fair when searching for a new car. I was stuck between picking one of two cars and he took the time to find out what exactly I was looking for and helped me pick the best car, which worked out great.
This dealership was very helpful, easy to work with. Made the entire car buying process simple and quick. Would recommend to anyone looking to buy a car.
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