Great salesman; friendly, pleasant, very paitient, knowledgeable, great suggestions, made the shopping experience way better. The actual purchasing transaction took way too long to complete .
Reliable but a whole lot of recalls
by JU KC Chiefs fan from Republic Mo.
January 17, 2019
I love my car but I have had about 10 recalls. My car had about 104000 miles and I’d useing about 2 quarts of oil between changed. I have taken really good care of it. All they tell me I need to do I do. One recall was the engine and I am so afraid it will quit on me. Dealer tells me it’s ok however. Now a new recall on possible fire in engine and now I have to wait on a letter 😩. I can’t afford a new car since I am 74 years old. What do I do ?
First, I ended up not buying a car here but that was only because they didn't have quite what I was looking for. I do want to say that I had a very pleasant experience at Fitzgerald Outlet, though. I worked with Walter "Chet" Wilkinson and he was superb. Knowledgeable, pleasant and best of all not in the least bit pushy or a typical "car salesman"; I'd have just walked out in that case. I ended up purchasing a car at another dealership (who had a similar philosophy as Fitzgerald - no haggle. no pressure) and it really only boiled down to the fact that the other place happened to have a vehicle which fit the bill, so to speak. I very much would recommend Chet and company if you're in the market for a used car - no plaid jacket and smoke and mirrors.
Very comfortable and safe car!
by cdouglasswright from Austin, TX
January 16, 2019
This car has been a good car for me and has been very reliable! The heated seats are great for cool morning and the Bluetooth features make it safe to receive phone calls while driving.
My buying experience was nothing but excellent from start to finish. The used vehicle I bought was all that was advertised,the price was as stated and no crazy add -ons after the agreed upon deal. The car was detailed to complete satisfaction,and ready when promised.There was two surprises to the sale: a 45 day warranty came without charge,and when they recounted the cash that I paid (after I left the dealership and was on my way home),I got a phone call from manager Andre Selec informing me that I paid TOO MUCH and that they would be returning $100 to me!!!That was cash that he could have put in his pocket and not told anyone about it,but he called me right away. Mr. Stahl and Mr. Selec and the whole operation was top notch as I expected nothing less ,as this is my second purchase from this store (purchased a 2017 Crosstrek).
Very reliable car and easy to maintain
by Yaeco from Cincinnati,Oh
January 3, 2019
I’m 6’3 and I have room to be comfortable with a passenger behind me which is always a plus very sleek exterior can drive for any occasion
So our intentions were to be "only looking" at the Subaru Crosstrek. We were greeted by one of the managers and he directed us to Yvonne Peterson. She was patient with answering our questions and showed us the features of the various trims and allowed my wife to drive a 2019 Subaru Crosstrek. Yvonne is the type of person one feels comfortable with within a short time. She is experienced. At no time did we feel pressured by her or anyone at the dealership. She spent a lot of time with us (~4 hours) and we ended up purchasing the car. Although no haggling, they had a good price on the car and it was below sticker price. I felt we had a better experience here than another Subaru dealership in Tampa where we purchased my son's 2017 Subaru Impreza. Also dealt with Andre Selec the financial manager, who again did not pressure us when it came to getting warrantee information. Overall a great no pressure experience and yes I would return to buy a car from them again.
Sporty Ride! Excellent Reliability!
by BERNIE from LAKE FOREST
December 31, 2018
Love this car! Super fun to drive and comes with all the comforts and high tech details you desire! Never any problems and gets great gas mileage. Loaded with heated seats and dual climate controls. Navigation and Sunroof!
My Sonata 2.0 limited has been nothing but reliable for The Last 5 Years. I have had no mechanical issues whatsoever I have put brakes on it and a battery.. the car has ran flawlessly. It's fast and has tons of features. An exceptional bargain for the price.
I had been researching new cars as the time was coming when I would need a new one. Planned on visiting 4 or 5 different dealers for test drives and to ask questions. After being underwhelmed at the first dealer, on a whim, I stopped at Fitzgerald Countryside (which was on my list) and it was my last stop. Best impulse move I have ever made! Such a positive experience! I was walking around the parking lot looking at my preferred vehicle and color when Rudin Peqini came and introduced himself. He listened patiently to my long ramble, processed the important points and suggested a car I hadn't seen. It was perfect! He's good!! I delayed the test drive as it was getting late and I wanted to drive in the daylight so I could concentrate on the car. Happy I did. Drove it a day later and bought it. The car was already detailed so there was no delay. The buying process is absolutely no pressure, no cajoling, no haggling and I felt that I drove away with the best deal I could have made. Rudin made sure at every step of the way that I understood exactly what I was getting and assured me over and over that I was free to call him or come by if there was any sort of problem. His patience is legendary as I asked him several times to explain the warranty. I couldn't believe how thorough and comprehensive it was. It was as though he was taking care of a family member. Rudin Peqini is definitely an asset to the dealership! The closing of the purchase was smooth and enjoyable. Alec Selec is through, personable and a pleasure to do business with. He offered some extras which I declined and there was no pressure or persuading. He is respectful of your decision. Another great asset. So, with all this gushing, I guess you know I LOVE this dealership. I held off buying a new car because of past experiences. Never again!! Fitzgerald Countryside has my business and, hopefully, the business of anyone I talk to. They are the top of the line!
Beautiful Reliable Car
by DD of Brunswick from Brunswick, OH
December 26, 2018
This car is awesome! The interior and exterior are stylish. The special features make driving it a dream. It is very reliable and fun to drive.
Bought two cars here and got the lifetime oil and filter change. Last time I was there the overall check of the car said everything was in good shape and nothing was needed. The time befor that I it indicated me brakes were soon to need attention. I don’t think they really check anything. One time they over filled the oil by almost a quart. I always check when I get home. I drained off the oil myself. Another time I checked the oil and it was dirty. I’m not impressed.
MOST RELIABLE CAR I HAVE OWNED TO DATE
by Stacey from Chattanooga
December 19, 2018
sure its also the most recalled car i have ever owned but at the same time they take care of them with zero issues. It has amazing gas mileage. drives great. not really anything to complain about with this car. It is the best car I have ever owned so far.
This was such a pleasure! This is the fourth car we have bought and it was wonderful. We worked with Chris Santos and he was amazing!
Car's OK, service sucks
by Marek from Guelph, Ontario
December 4, 2018
Rather large for it's class. More room in any of the direct competition. Not bad quality wise, but has problems with suspension and at around 100 000 km starts drinking oil. Factory alignment sucks, so my first set of tires (very low quality Kumho) lasted 25 000 km.
Everyone was friendly, knowledgeable and helpful. They really listened to what I needed and wanted without pressure tactics. I appreciate how thoroughly the cars are inspected and that each customer is given a summary that reports on the condition of the car.
Don’t know how to begin . My wife and I are in our 60s, we are completely amazed..! We have never met a person Quite like you. You have Just demonstrated more genuine integrity and courtesy than we have ever experienced in our lives..!
Judd, you by far showed more excitement and enthusiasm in taking care of our problem then you did in selling us the vehicle.
Buying a used car site unseen, 1014 miles away, “mileage Per Siri” from a total stranger..? One of the best decisions I ever made in my life.
Judd Cook you have demonstrated A set of qualities and standards that all my future experiences will be gauged from. What a great privilege that our paths have crossed. By the way thank you for you’re inspiration for me to do better as a person.
Thank You ..!
September 24, 2018
As soon as I walked in to the lot I was treated as a friend would. I was shown around to all the cars that I was interested in and I fell in love with one. The process was easy and honest. I highly recommend Give Away Car Sales!!!
I went to Auto Enterprise after doing a search on Cars.com, The car I wanted was a bit too high but I sent out a request anyway. Pete personally messaged me and asked If I wanted. When I said the price was out of my way he asked what I could do. They lowered the price and monthly payments to fit my budget.
When I went to pick up my car there were no extra fees, no shady deals, no bait and switch. I got my car, my papers signed, and I was out the door with a smile. If you need a used car, BUY HERE.
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