The overall experience was nice. The sales associate was nice. But when I got home and lifted the hood. I realized I immediately needed new filters, new oil. Top of the antifreeze the windshield wiper fluid was empty. Everything was good until then. Then I was just irritated and realized I was going to be paying a few hundred dollars to get everything up to par.
THIS IS BY FAR THE BEST DEALERSHIP I HAVE EVER GONE TO! THE ENTIRE STAFF IS AMAZING! ASK FOR BRIAN OR WILL! AWESOME SERVICE GUYS!
One of the best cars I ever owned
by Sonata Fan from Philadelphia
November 18, 2018
Although it had it's share of recalls all were addressed and taken care of.
ie: engine blew at 64,000 was replaced NC warranty extended to 120,000
16+MPG city 30+MPG highway
Only complaint drove like a sports car. I prefer a more luxurious ride.
Was looking to finance a use vehicle. I was having trouble looking into other places as I felt they didn’t really take the time to let me decide. It was more of a you should check out this car situation. A friend recommended me this place and I got to say they where really patient and cooperative. I really like to look into what I’m purchasing and by the end of me signing the last document. I felt good knowing I left with something I wanted.
Came in looking for a new truck. I've had my current Ram truck for 10 years, and it was time for an upgrade. They gave me a great for for my truck I was reading on and a great deal on the truck a was buying! Overall great experience! Thanks to Chris, our salesman, for helping us with this process!
Beautiful Reliable Car
by DD of Brunswick from Brunswick, OH
December 26, 2018
This car is awesome! The interior and exterior are stylish. The special features make driving it a dream. It is very reliable and fun to drive.
I came from out of state and picked up a used car. The car was exactly as pictured and in great physically and mechanically, runs like a champ. I couldn't be happier with the experience. Alex was extremely helpful and was a pleasure to deal with, he was knowledgable and was very quick to get all the paperwork done and get me out the door in time to beat the traffic on my trip home.
I bought a 2009 Tribeca from the dealership. The price was very fair, I didn't have to haggle at all. There were some issues with the interior of the car and they fixed everything before I came to pick up the car. The buying process was very simple. All the employees were very friendly and made things very easy. I worked with Mitch and he was great! He checked on me the day before I came to pick up the car to see if I needed a ride from the train station, then called a week later to make sure the car was doing well for me. I would definitely recommend this dealership.
I would like to thank Patrick, Geoff, and the entire McGrath team for helping my wife and I with the purchase of our 2018 TLX CPO. Our salesman Patrick was patient, knowledgeable and helped us through every step of the process. I would recommend him and the entire team to anyone and everyone. Thanks again!
You’ll be greeted promptly, and everything will seem smooth and easy till you reach the finances part where someone should really shout “game time”...
The financial process was really tense, if not dark and shady. I walked in with my own approved credit from another bank, but they pushed for another application of their own finance department which I agreed to. To my surprise I was approved for a lower rate with but I did not know that till I refused to buy with th rate they quoted me and started walking out. I’m talking about them trying to get me on a 13.5% instead of 5.9% that I ended up buying the car with, and I only did because I really liked the car... one more thing don’t count one the free loaner most of the time, but they will arrange a shuttle service for you...
Sporty Ride! Excellent Reliability!
by BERNIE from LAKE FOREST
December 31, 2018
Love this car! Super fun to drive and comes with all the comforts and high tech details you desire! Never any problems and gets great gas mileage. Loaded with heated seats and dual climate controls. Navigation and Sunroof!
I had an overall very positive and excellent buying and trade-in experience with Sam, Bill, and Michelle. Treated with the highest level of respect, professionalism and customer-first attitude. Won't hesitate to give their dealership more of my future business! Appreciated how thorough, patient, and helpful they were through the car buying experience. Absolutely thrilled with my new Lincoln Navigator Reserve L. Thank you!
MOST RELIABLE CAR I HAVE OWNED TO DATE
by Stacey from Chattanooga
December 19, 2018
sure its also the most recalled car i have ever owned but at the same time they take care of them with zero issues. It has amazing gas mileage. drives great. not really anything to complain about with this car. It is the best car I have ever owned so far.
Recently went by Chicago Fine Motors to look at two vehicles they had in stock. The whole process took less than 1.5 hours from arrival till leaving with the vehicle we wanted. Very straight forward process with no games.
Car's OK, service sucks
by Marek from Guelph, Ontario
December 4, 2018
Rather large for it's class. More room in any of the direct competition. Not bad quality wise, but has problems with suspension and at around 100 000 km starts drinking oil. Factory alignment sucks, so my first set of tires (very low quality Kumho) lasted 25 000 km.
I had been looking for a used Mercedes Benz C-300 and came across the listing for the car I was looking for. I called and was helped by Cisco who was very attentive and helpful. I had narrowed my search down to 3 cars that I had located and was sold by the responsiveness and communication received by Cisco. I was in the next day and purchased the car with no issues at all. Great experience all around. Keep up the good work. I will be back!
2011 Sonata loaded with turbo engine.
by Mikey from Quinlan, Tx.
November 30, 2018
We are very satisfied with our 2011 Sonata. Great selection of auto options, good gas mileage and performance, roomy and comfortable. Most likely future auto purchases will be a Sonata also.
We drove an hour and a half to buy a vehicle. Almost all vehicles are kept inside. They were very up front, and didnt try to sell me another car. I knew what car I wanted, and the salesman brought us right to it. We were very happy with the overall experience. Worth the drive. Fair pricing for good quality. Complimentary water and snacks while you wait for paperwork, and they put some gas in the tank for me so I didn't go home on an empty tank!
The salesman was direct, and addressed the flaws first. Then he went on to explain all of the good qualities about the car.
I highly recommend this dealer.
I had a very good car shopping experience. Alex knew exactly what I was looking for, explained all the perks the car has and how to use them.
98K miles 3 problems
by Lonnie from Texas from Winnie,Texas
November 14, 2018
Finish on steering wheel,worn in 40K miles. Electronic steering,quickly repaired by dealer,at present starter lever broken,repairing myself at 98K miles. All considered,the best auto I ever owned. Love mileage love the handling. 2019 will see another Sonata in my garage.
Very pleased with the professionalism and concern of the my sales rep., Ramy. He assisted me in completing the vehicle options of what I need. I got exactly what I wanted. I am very impressed with Hawk Ford's organization. A friend of mine, tipped me off of his personal satisfaction with Hawk Ford. That is why I made a purchase at Hawk Ford. Thank You.
As reliable as my a Honda Accord
by Ikes from Waukesha WI
December 30, 2018
My Sonata 2.0 limited has been nothing but reliable for The Last 5 Years. I have had no mechanical issues whatsoever I have put brakes on it and a battery.. the car has ran flawlessly. It's fast and has tons of features. An exceptional bargain for the price.
Great communication, very helpful. It was great to have a salesman who didn't pressure me or use waiting tactics. It was easy - I was surprised. Happy with my used car.
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