Awesome service from Brandon at Escondido Hyundai!
by Dan T from ESCONDIDO
July 22, 2018
We walked into Escondido Hyundai "just looking", and walked out with a brand new Tucson, thanks much to the help of Brandon. He was friendly, helpful, amusing(!) and an all around great salesperson. This is the second vehicle we purchased from Escondido Hyundai, and we will definitely return for a third when the time comes!
No complaints, all praise and compliments! I admire carmax business model, and them having a no negotiation rule is a beautiful thing. Ray was my consultant and we sold our 2012 forte to buy an suv. Message me if you have any questions and I will answer them.
Tienen muy buen servicio y los carros están padrisimos, y es la mejor agencia de Escondido. Aparte hay muy buena atención para el cliente me encanto la señorita Rubí como atiende me ayudo a escoger mi carro y quede encantada.
I found a car I was looking for online that was here....The problem was I was over 400 miles away. I spoke to Don about the vehicle & it was still available. A less than a week later I flew in went straight to Baldwin's. Even though Don was busy with another customer he made sure I was comfortable by giving me water & waiting inside where it was air conditioned. He finally had a chance to get the car I was interested in. The car looked great & Don let me take it for a test drive and the rest is history.... I drove back in a new used car.... My only gripe is, I had to walk to the bank in 90+ degree weather.... Lucky it was a couple blocks away.
Have owned Hyundai's for 20 years. Had them serviced at Escondido Hyundai until their entire service team turned over and service was worse than horrible. So now I drive from Escondido to Temecula Hyundai and the last service on my 2014 Sonata Hybrid was a very pleasant experience. Steve Enrique's was my service consultant and took care of everything. We are a Hyundai family and will take our cars to Steve in Temecula.
Best service I had experienced from dealership service!!!
by Shawnko1962 from DealerRater.com
September 27, 2018
I have purchase the extended warranty and service contract through Hyundai. I live in Escondido and purchase 3 Hyundais in Escondido. Last 2 times I was at Edcondido service dept was just horrible! They lied to me and was very rude. I would not go back again to Edcondido. When i came to Temecula, Steve was very courteous and very knowledgable. He address my hybrid failure, and took care the rental. Everyone at the service dept was exeptional. I will be their customer for life:)
Initially, I was undecided about a new vehicle purchase. James Creguer provided me with an abundance of specific information regarding each model I was interested in. I was finally able to make an educated decision and purchase the hybrid that was right for me! Thank you James for going above and beyond! I am thrilled to own a 2018 Hyundai hybrid!
I purchased a used vehicle via the internet. I flew out to California to finalize the paperwork. The team did a great job on resolving an issue that occurred during the finalization of the sale. I highly recommend this team.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
I was helped by Keith and he was absolutely amazing!! He helped me with everything and made sure I???d get the best deal possible I was comfortable with. He took his time and educated me on the car I was getting into. Next car I buy will be with him only incredible salesman
We bought a BEAUTIFUL 2015 Sonata Limited this past Monday. We had an odd experience at the Carlsbad location and Bill went out of his way to give us exactly what we wanted at the Escondido store. Francisco was very patient and made the whole process great. Tony very patiently showed me what aaaaalllll those buttons on my beautiful new dashboard does. The man who put our financing together was very nice and got it all said and done in no time flat. Every single person we came in contact with was very nice and very helpful. Thank you to Francisco, Bill, Tony and the man that got our financing together (blond hair and glasses...so sorry your name is slipping my mind). The whole experience was wonderful and very smooth. They couldn't have been more helpful and we got a great deal. Our car makes me giddy I love it so much. I'll be getting all my service done there as well. This is a great dealership that works hard to gain your business. They will certainly have ours! Thanks so much guys.
This dealership helped me incredibly much. They stayed after hours just to help me find a great car for a awesome price. Leo, Pedro, and Brian were all very nice and I greatly appreciate all their help.
I didn't buy from this dealership (it is over 300 miles away from home) but my interactions were very friendly, without pressure and very professional. They also sell Hyundai cars that are hard to find without a markup unlike nearly all Hyundai dealers I found. If you are in SoCal and looking for a Hyundai I would start here.
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