I saw my dream car in this dealership through cars.com and sent them a message. They responded in a timely manner and invited me for a test drive. Next week I drove all the way from San Diego and Obi remembered me and the car I wanted! He was busy when I arrived but he made sure I was taken care of and sent me to Sergio, who was great. He took his time with me and made me feel really comfortable with the purchase I was making. At no point did I feel pressured into buying this car.
I also really appreciated that they took care of all the financial things (they dealt with my bank to get me approved for the loan).
The car itself was even better than I'd hoped for, and came with a 12 month/12000 mile warranty. Absolutely nothing was wrong with it (other than some minor wear and tear). They do have a no haggling policy, which I was perfectly fine with because the price was already unbeatable.
Thank you Obi One & Sergio! Still can't believe that car is mine!
Hyundai Sonata is the best car I have ever owned!
by Bzswirl from Lafayette
September 29, 2018
Just bought a second Hyundai Sonata three days ago. It is one of the best cars I've driven & has more options then a Toyota Camry. The inside of the Sonata is so much roomier & the driving experience of driving is awesome!
I don't usually leave reviews but I was beyond satisfied with Hertz Norwalk that I HAD to. This was my first time buying a car and before arroving i was nervous i wasnt going to leave with a car due to my credit, BUT everything was so amazing I thought it was too good to be true. My credit is horrible and they were actually able to work with me. When I say work with me I mean I was actually able to get the year/make/model for literally the monthly payments i was looking for and less than $2k down payment. Reggie was my sales associate and he was amazing and His supervisor amazing also was able to knock my monthly payments down twice. So yea they definitely work with you here and are very nice with great customer service. I highly suggest anyone trying to buy a car even with bad credit check out Hertz Norwalk . No Joke!
I just wanted to compliment Jerry who I was lucky enough to come across when I called for the car. He was super professional. To be honest when first calling I didn't expect same customer service as I am used to receiving at a luxury line dealership and I was totally fine with it. When you buy $100,000 car and a $10,000 there is a difference in service. Thats is given and its normal. But the service and follow up provided by Jerry was same as when I bought $100,000 car. Jerry went above and beyond and accommodated in every way possible. They sold the car which I initially called for and he even offered to drive 50 miles to their other location who had similar one. I hope the management of the store and Hertz is reading this and recognizes how good of a guy they have working there. Thanks Jerry! If you are looking for a great deal on a car and want a great service Jerry is your guy!
Best experience - very fast, Greg helped me with everything i needed, financial manager found best financing solution. Nobody was pushy or tried to upsell, which was highly appreciated. Easy purchase.
Great used car
by BobT from Lakeland, FL
December 19, 2018
I have owned a 2004 Hyundai Sonata for the past 5+ years. So, when I decided to purchase another car, the Sonata made sense. This 2016 version has a great look, excellent gas mileage, a ton of interior room, and all the bells-and-whistles.
We came to Hertz after visiting a big name dealership that disappointed us in quality and cleanliness. Hertz blew them out of the water with friendly environment and CLEAN used cars. We didn't feel like there were sharks circling us. Instead we were greeted by a salesperson and later the manager. He let us look at cars without a hassle or pressure to buy. The manager pointed out some minor touch ups that he insisted on doing before the car was sold. Overall it was an honest, friendly, and easy experience.
Very good quality
by LINDA from SYKESVILLE
December 11, 2018
This car meets just about all my needs. Has good leg room and the mileage is great. Would recommend it to everyone. Might even look into a new one in the further.
I was looking for a inexpensive car to drive my kids around. I did a little bit of homework on price and options. I decided on a Kia Optima. There was quite a few out there but either the mileage was too high or it was priced too high. I found one at Hertz car sales in Costa Mesa that had decent miles but was priced just right!!! I called spoke to Brian B and was surprised at how nice he was. Not pushy at all. He really is a nice guy!! I came in test drove , loved it and Anita in finance got me approved , signed and out the door in time to pick up the kids from school in a sweet new ride!!! Awesome!!! If they have what your looking for then you should definitely go!!!
by Jordan1369 from Oakdale
November 18, 2018
The car burns a absurd amount of oil. 1.2 quarts per 600 miles. That's not normal especially for a car with 70,000 miles on it
Best Prices ANYWHERE!!! Brian B is the man you want to talk to! Very knowlegeable with ZERO pressure! Fun place to buy a car.
2016 Sonata Sport...awesome
by Gangboy from Brooklyn, NY.
October 29, 2018
I have driven all types of vehicles including Mercedes and Range Rovers...for the value...the Sonata can’t be beat and it is fun to drive. Rides great, awesome safety rating and great on gas. On the interstate it can get 39 mpg at 70 mph...love the leather and heated seats. I have 30,000 miles on it and it looks and rides like a brand new car.. buy it, you won’t be disappointed!
Buying through Hertz Car Sales Pretty much guarantess a great deal, aside from maybe doing a private party. There cars are very competetive and most of the time lower than you'd find any where else. Michael S did a great job for us, we dealt with him the whole way. We were never handed off to anyone else, or have to wait on him to "Go Ask" for a deal / price. The Price you see is what you Pay!
Second car bought using Cars.com - great car
August 23, 2018
Interior space is awesome, touch screen aspects are wonderful. Exterior is refined. Trunk is magnificent. Just a nice car. Thanks for your help Cars.com! I will be back when we need another vehicle.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Did my inquiry online. Got a call in less than a minute from Phillip. Very professional and gave me options as far as the Camry I need. Ended up buying the SE which I got at a very aggressive price. DCH Toyota Torrance is a really chill dealership. Everyone is nice and I did not feel the pressure at all.
Most reliable car I've owned.
by LD from Columbia, SC
September 12, 2018
This car has been the best car I've owned. I've taken trips to multiple states and this car runs like a champ. I would defiantly buy another one.
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