We were in the market to purchase 2 vehicles. One we knew exactly what we were wanting and had actually found Velocity by looking for that vehicle. We searched around for a few weeks but kept going back to the vehicle that Velocity had listed due to the lower price, lower mileage and overall value. We finally pulled the trigger yesterday and went in to test drive the vehicle. Instantly fell in love and ended up finding another vehicle on their Draper lot for our second purchase. Between Ty, Cory (American Fork location) and Efrain (Draper location), they made the process extremely painless, got us the cars we wanted at a great deal and worked with us on our trades. We walked out with the payments we wanted, the vehicles we wanted and literally no hassle or pressure from anyone. Nothing makes me want to run the other way then being hounded by a salesman instantly and feeling pressured. We felt none of that here with Velocity. We couldn't have been more pleased with the service and quality we received. Thanks again for the great experience. We will be sending friends and family your way.
We have purchased our last 3 vehicles from the LHM Used Car Supermarket and every experience was above and beyond our expectations. TJ was awesome to work with us and we feel we received the best deal possible each time. Thank you! To all the staff who were very friendly, checking to see if we needed anything during our visit(s), Thank you! Keep up the great customer service!
We worked almost exclusively with a very friendly Claudia Hasslock who helped narrow down our decision. She didn't push or make unannounced calls/emails unlike EVERY other dealership we went to. The moment you enter the facility you notice a calmness instead of the chaotic nature of dealerships that try to get you to purchase a vehicle by any means possible. The reason being their model of volume sales vs. commission sales. They don't need to be aggressive while still offering some of the best deals we've encountered. Highly recommended alternative than dealing with more commonplace dealerships!
Quick and Easy way to get a car. I would recommend West Auto. Thanks to Ishmael and Karlita for their great help by giving me the prize that works for me. They were showing a good customer services in many ways. Gooa place to shop for a car.
Everyone was so helpful and friendly! This was my first time buying a vehicle, and they answered all of my questions and really helped me. Hertz also found a bank that gave me a better deal for a loan! Everyone seemed to genuinely care about my experience, and they made everything really easy. It's also a good area to go get some food while you're waiting! I would HIGHLY recommend checking out Hertz if you're buying a new/used vehicle.
I had no idea when I agreed to let Hertz run my credit that they "shop" around for interest rates with other companies...each of those companies shows up on my credit report as an inquiry which lowered my credit score. I have found out it is common with car dealerships so it isn't only Hertz. However it would have been nice to know this upfront. Other than that the sales person I dealt with was very nice.
Claudia is the bomb! She is quick and gets you where you want to be. There is no messing around and haggling. The prices are already as low as they can go. Hertz sets the prices. Our new and gently used 2015 Toyota Camry is awesome.
Toney Largaespada was so great to work with he took the time to hear our needs and really work on getting those needs meant. He went above and beyond thank you for making this car buying experience so great!
A good or bad experience with any business a lot of times depends on how well prepped you are for the transaction. Given I do doc prep / review for a living and was thoroughly prepared for anything they might need, I did not have a negative experience with LHM. All Sales /Financing / Service Contracts were honored and I am happy with my purchase. If you do decide to purchase there have your employment history, pay history, references, LOEs and anything else they might need ready before you decide on a vehicle. Keep a log of all correspondences for reference and go with the flow. If you do that, your experience with LHM I believe will be hassle free and you'll walk out of there with the vehicle of your choosing.
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