Best buying experience I have ever had! Mei Kei is Wonderful
December 3, 2018
Loving my first New 2018 Subaru! After researching and researching, I finally made the decision to buy a Subaru Outback. I was online and requested the internet price. Steve Brown, Internet Manager called me and I told him what I was looking for and the price range I could afford. He emailed me 2 cars to look at, a New and Used Outback. I let Steve know I didn't want to waste his time or mine, he was very understanding. Steve informed me that when I came up I would be working with Mei Kei.(May Kay) (She is Wonderful)! On my way I did stop at another dealership that was closer, however, I was not impressed with their customer service at all! I was worried, I hadn't bought a new car since 1996 and was thinking this is not going to be fun. Totally the opposite! When I got there EVERYONE was so nice, Mei Kei was picking up my car. We went for a test drive, she was so knowledgeable! She showed me everything the car had in it and how to use it. I was in love with this car. Mei Kei worked really hard to get the deal I wanted. I was honest with them, being on a tight budget I knew what I could afford my monthly payment to be. Well now I'm an owner of a beautiful new Subaru! I'm so happy with my purchase! This is the best vehicle buying experience I have ever had! I will recommend Mei Kei and Heritage Subaru Owings Mills to anyone interested in buying a Subaru. Mei Kei is knowledgeable, nice, doesn't pressure you at all. She is also very responsive to my emails too! I just love her! Also, they offer a technology class, one-on-one for free to learn how to use everything in your vehicle. If you schedule and come in within 45 days of buying your vehicle, they will give you a $25.00 gas card! Win win for me! So go to Heritage Subaru Owings Mills and buy your next vehicle! You'll be glad you did!