Mr Wallace Bird was one of the best salesman I've ever dealt with. He didn't let me off the hook easily but I didn't feel pressured like I have at other dealerships. He was very knowledgeable and directed us into making a much better deal then we ever would have made on our own. His many years of experience was invaluable. He was very pleasant and respectful and made it a pleasure to do business with them.
I visited Lee Hyundai of Florence with the expectation of driving away in a new Hyundai Veloster. However, two months ago I purchased a 2016 Honda Accord from Cale Yarborough Honda and was completely taken advantage of. Because of my naïvete @ Cale Yarborough, I left Lee Hyundai in tears and regret...not a trade in, not a used or new car but valuable knowledge instead and a desire to return my Honda and never look back! Although,my expectations were not met,the experience helped tremendously. All car salespersons are not crooks and Mr. Wallace Bird proved that. He was knowledgeable, humorous, polite and sincere throughout this ordeal. His years of experience in the car industry proves that with age comes wisdom! My gratitude to him is priceless!
On Sept 12 my husband were at the Lee Hyundai of Florence SC dealership for service maintenance on our current auto, 2013 Santa Fe. While waiting we were looking at the new 2019 Santa Fe models. A salesman , Andrew Turner, Product and Tech specialist came out to greet us and show us around to look at the cars. Very Professional and knowledgeable. He showed us several cars and the different options. He then took us and introduced us to Wallace Bird, Product and Tech specialist. We decided to purchase a 2019 Santa Fe and use our 2013 as a trade-in. The Finance Mgr and Sales Mgr handled the purchase with ease. The buying experience went smooth and we are enjoying our new vehicle. Grant Watson was very friendly and told us he appreciated our business Great staff and very customer oriented! Thanks!
Mr. Wallace Bird helped up from the start. He was very friendly and very informative with what was going On with the process of things. I normally hate going to dealers, because salesman flock out and try to get you to buy whatever, even if it???s not what you want. Mrs. Bird approached us with a friendly manner and listened to what we had to say and found exactly what we wanted.
The staff is courteous and respectable. The process didn't take long and I was very satisfied when I left. I would like to thank Mr Wallace for his honesty and integrity. My experience at Lee Hyundai will last a lifetime. I walked out with the car I wanted with no problem. Thanks again to Mr Wallace, Marlon and the rest of the Lee Hyundai staff.
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