Several good experiences
November 5, 2018
We have been very happy with our service experiences at Bradshaw. Ken has taken good care of us. He is always polite and professional. Our service requests have always been met, and Ken never tries to push unnecessary "repairs." Work has been done in a timely manner, and parts were offered for inspection. Our truck was kept overnight once because they could not replicate a sound we were hearing. They made a suggestion as to what it COULD be, as they found a part that was wearing. At 105,000 miles we asked to have it replaced. Ken called to keep us updated. We still aren't positive that was it, but we haven't heard the sound since. This is not the closest dealership to us, but we have been happy and are willing to drive further where we feel we are well taken care of.