Hertz was my first stop of the day for car shopping. I had checked their website and saw a great selection of cars. My salesman was Chuck, who did an outstanding job as we test drove multiple vehicles before I found the one. From there it was easy, chuck kept me informed throughout the day on the status of the vehicle and when it would be ready to be picked up. I would recommend buying your car from chuck at hertz.
Growing up I always heard about how much of a headache going to car dealerships was and having to deal with the stereotypical greasy car salesman. You know, the one that seems to have their fingers crossed behind their backs while touting that they can give you the best deal? At Naples Mazda that is not the case. I researched every crossover/SUV and shopped around for 2-3 weeks before I made my decision and Naples Mazda made my dreams a reality. Professional, personal and knowledgeable staff are just a few of the great traits that they display. I ended up having to work with 2 salesman due to scheduling but they both made sure I got the best deal on my 2018 Mazda Cx-5 Touring with the preferred package and walked out with a smile on my face. Thank you so much. I'll be sending people your way. Shout out to April as well!
Sara L. in Service is a gem! She always greets us with a smile and treats us like family (we are a Mini family, purchased 7 from this dealership) . I took my car in because it was due for service and a few other issues. Sara immediately assigned me a loaner so I wouldn’t have to wait. Sara texted me on the status of my mini and informed we when the repairs were completed. My car was ready the next day. Fast service! Great customer service! I highly recommend Mini of Fort Myers!
Having bought several cars over the years, this was by far the best experience we have had in purchasing a car. The dealer was accommodating in every way. There was no pressure at all. The cars were in beautiful condition, clean and detailed, like new with low mileage. We felt free to examine the cars and test drive the one we liked without any difficulties. We agreed on the sale price immediately and all the paper work was completed in a timely manner without any problems. Our old car was given a good price and was taken in trade. We were very happy with the whole transaction and would recommend anyone looking for a high end, clean used car to see this dealer.
Pleasant young man. When I go shopping for cars I hate high pressure sales pitch people. I was pleasantly surprised that there was no pressure but lots of helpful information. He has called to follow up and still no pressure, but wanted me to remember his name so I wrote it down. I'm not ready to buy now however I'm impressed by his courteous demeanor. I will definitely be back when I'm 100% ready to buy a car. In a way I feel bad I'm not ready to buy the car so I wanted to at least leave a good review, I know most of the time the only reviews are the negative ones and I try to make it a point when I receive good service to point it out and let management know a good impression was made. Thank you
This our third purchase l that we have made from OBrien Mazda. Om our last purchase, my wife and I delt with Chuck Grillo Chuck was very pleasant to deal with. He was able handle all our concerns. I fell he went the extra mile ensure our satisfaction. My wife and I were treated well by all O'Brien staff. I would and have highly recommended Chuck Grillo and OBrien Mazda to others.
A fairly straight forward experience. Low pressure, willing to bargain. Only issue was that car was not completely serviced and ready to go when we picked it up, which was corrected on the spot
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