Awesome experience at Broadway automotive. Had the pleasure of working with Lee on the purchase of my Jeep Patriot! He was so helpful with finding exactly what i wanted and always kept in touch. Will definitely be back in the future!
A GREAT DEALERSHIP!I bought a 2014 Chevy Captiva on 06/23/2018. Unfortunately a month after I bought it found out the Shifter assembly needed to be replaced and was not covered under warranty. The dealership took care of it at no cost and gave me a rental. I will definitely go back there again for a car and recommend them to anyone.
I went to the dealership to purchase a new Sportage. The sales consultant was not very knowledgeable about the vehicles, but was very accommodating and friendly. Luckily I had done my research prior to arriving at the dealership.
I took my 2005 Santa Fe in for smell of gas and reduced MPG. It was a leak in the gas tank. Repair was covered under an extended warranty from Hyundai. Also got to drive a nice rental vehicle for a few days, Very pleased with Bergstrom Hyundai
My wife and I bough a Mazda 6 2016. Our sales rep was Marty Hafenbradel. During our first visit Marty was very patient with us and we were not ready to commit to buying the car at that point, as we wanted to talk it over and discuss the deal details, also to see if we can get a better offer else since we were trading in a Mazda 3. Marty was very professional throughout both visits. I called him after we had decided to buy the vehicle and he made the process very easy for us, he also got us a really good deal and taught us some important information about the car. We definitely made the right decision by buying from Bergstrom, our other car was also bought from Bergstrom a year ago and the service was first class then too, and that was what really swayed us to come back to Bergstrom. Overall a very pleasant experience and we are very happy that we made the decision to buy from Bergstrom. Many thanks
They tend not to give a best price until they see something competitive that is lower. They don't seem to know or care that other dealers offer better prices. Instead they figure most people won't drive an hour to save good money.
They will offer matching prices when faced with a better offer but I struggle when a different dealer has worked to earn my business just giving it to Bergstrom since they're closer.
On a positive note, I have dealt with very nice and capable sales personnel. On the negative side, other than the Mini service department I've had zero positive experiences with any of the other service departments at Bergstrom dealers.
I picked out my 2012 Tiguan online and coordinated the bulk of the deal via text, fax, and online before stepping foot on the lot. It was a thing of beauty, once I arrived at the showroom I took it for a spin, signed the papers and I was on my way home. Top notch experience for the busy professional. Very efficient, highly recommended. Ask for Tyler O and Danielle M. Great team.
Definitely would recommend buy or getting your vehicle fixed here. Willing to work with you. Wouldn’t have know what to do if it wasn’t for them helping me out with my suv. Thank you so very much for helping my little family out
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