Writing in regards to a purchase of a 2018 CR-V EX
by Steven from ANDREWS, NC
June 28, 2018
My sales person was Stephanie, it is an understatement to say she was great. She stayed on top of the sale from start to finish. She had the right mix of professionalism and friendliness. Mike in finance was also very helpful and good at the job he performs. Overall this buying experience with Apple Tree Honda was a positive experience.
Stopped in here on the way home to TN. We had been looking at the Atlas but weren???t really ready to buy. Zack greeted us and we were immediately impressed with him and with the loans feel of the dealership. It???s s very well appointed and maintained place. Long story short, thanks to Zack, we drove our new Atlas home to TN that evening. The staff stayed overtime to clean up the car and make the deal. This is s great place and I recommend you stop in and see Zack. He???s top-notch.
Cameron was amazing and made the buying process super easy! I felt like I got a good deal on the car and the amazing customer service sealed the deal! I drove 3.5 hours to get the car and I WOULD do it AGAIN!!!
I can't say enough great things about the folks at this dealership. I was in the market for a new Prius, and I had looked online & at many dealerships. I found a new Prius in the exact color & options at AA online. I called the dealership to see if they still had the car, and they called me back within minutes confirming they had the car, and was able to quote me their lowest price. I was in shock when I was given a price that was 6k lower than anyone else. I asked them to send buyers order to my credit union, and got the car funded sight unseen. When I arrived they had the car at the showroom, and all of the paperwork ready. This car was spotless, upgraded wheels, etc. The car only had 8k miles, so it must have been a demo. I have had zero problems & when I took it to the dealership for service the Toyota folks said I had a great car as the VIN indicated it was one that was made overseas and was of higher quality. I couldn't be happier, and I plan to go back in Spring & but my daughter a car with them. Great experience & great car¿¿
I was in a bind with my old car, Steve worked very hard to get me into a newer, safer, more reliable car. Plus, I didn???t have to stay all day at the dealership to get an amazing deal. Steve was right there to make sure my Dodge Journey was going to be the right purchase for me! He was also VERY knowledgeable and was able to answer all of my questions about the vehicle I was buying and the other vehicles I might have been interested in. Overall, I highly recommend this man!
Great staff!! Always friendly and helpful!
They made what is typically a stressful situation, a much easier process. From my first step in their front door, to the final detail of my FJ Cruiser.. It was a pleasure doing business here..
I recently purchased a used car from Robby at West Ridge Auto sales. He was very courteous attentive and gave me information that helped me to help me make a wise choice in making the purchase. Penny helped me with all the paperwork, she explained everything so I knew exactly what I was signing and what seemed like a lot of paperwork took just a short time to fill out. I had to bring my car in for service and Bill was right there to put my mind at ease with explaining what the problem was and the service dept. fixed it without a long wait! I'm happy with my West Ridge experience!
Before I made the drive from Tennessee. I called and spoke with Eric Bates in Sales. I told him what I was interested in (a 2018 Outback) and he said they had many in stock. The next day, I drove to Asheville and Eric was waiting for me. Eric was both knowledgeable and personable. He had the right Outback waiting for me (both color and options). After a test drive, I decided to purchase it. The price was right and so was the car. The buying experience was made easier by Ms. King in the finance department. And while Eric did a thorough job explaining all of the options and settings, the dealership offers a second review of the car about three weeks later because they know it is hard to absorb all of the info the first time.
In short, my buying experience was excellent and I recommend both Prestige Subaru and Eric Bates.
This was the best car buying experience I???ve had. The salesman, London, listened to me and negotiated a fair deal for me. I felt he was my advocate when dealing with the financial staff. He also explained not only the car???s features but also the limitations to those features. Information that could possibly save my life. I appreciate the respectful, honest approach at VW of Asheville. They have a solid product and let the vehicles sell themselves without the pressure.
Good customer service. Salesman met us on the sidewalk near front doors. Quickly got the specific vehicle I was interested in and arranged a test drive. Since I was only interested in the one vehicle and still comparison shopping they did not try to sell me something I had no interest in. Very much appreciated the way they handled my visit. I will return in future.
Steve Mathis was the very best sales professional we have ever dealt with. He spent THREE hours with us explaining every detail about the car we were interested in. He was very knowledgeable, professional and personable. We felt like we were working with a friend who just happened to be an expert instead of a salesman. I couldn't recommend him more highly.
Never have i ever seen or worked with a better team and didn't spend all day doing it. Steve and Rick had great customer service and experience made buying a new car a breeze they made a customer for life.
Steve knew everything there is to know about the cars in the lot. He did not try to push anything on us or squeeze in upgrades we did not ask about. I would recommend Steve to anyone interested in buying a Hyundai.
Very quick service, fixed everything that needed to be done on the same day!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.