The service Department experience is always top notch! I dropped my Genesis off early for an oil change, bulb replacement, and multi-point checkup. Got a call a couple of hours later that it was ready and picked up car in the afternoon. Always a seamless process! thank you Ralph, Dimitri, and the entire crew!
This is not your regular used car dealership, like “Major World” for example, where a customer is treated like an idiot and taken advantage of. Hertz Car Sales offers a very easy, comfortable and totally stress-free buying experience. However, even the most customer-friendly company procedures would mean nothing without the great people behind them. A very special thank you to Janine Saffioti and Michael Digennaro, who were both extremely professional and super friendly at the same time. I would highly recommend this place to anybody.
I needed my first oil change. I had a 9:00 and got early. They took my car at 8:15. The order was written up by 8:30 and I was on my way home by 9:05. I didn't even have time to finish a cup of coffee in the waiting room.
My mother came in looking for an SUV and found a golden Nissan Murano that caught her attention. We were a little uncertain about buying it at first since we did not have all of the money to purchase it right away, but Jerry was incredibly nice and honest with us and allowed us to pay in monthly installments. After thousands of miles, it's the best car she's ever had and with no problems at all.
I genuinely had a better car buying experience here than ANY previous purchases and I've owned over 20+ cars, new and used, dealer and private party. Granted I walked in and knew exactly what I wanted and I knew they had the car in stock. Didn't haggle on the price to waist the dealer's time and Carlton certainly didn't waste my time. Everyone worked around my time restrictions. Easiest and smoothest transaction ever in my experience. ZERO REGRETS.
I was pleased enough to ask for another car from them when they get it in stock. That says a lot. Returning customer for sure.
Carlton, YOU'RE THE MAN.
Erick Disla is the BEST! I would recommend Brooklyn Mitsubishi to anybody looking for a new car. They were very helpful and a pleasure to work with! Make sure to see Luis and Gory for extra help - the whole team is the greatest 😊
We truly appreciate Dominick understanding our situation and making himself available to us to pick up our car on Thanksgiving Eve. Our original salesperson, Brandon was off on the day we wanted to pick up our daughters car, but they arranged for Dominick to fill-in and we are very happy with our purchase and experience... and believe you me, there were some bumps in the road this evening, but Dominick displayed professionalism and patience throughout the entire process. We are happy with our purchased and my daughter is happy with all of the safety features of her new car. We would like to thank the manager Fernando for helping to make this deal happen.
Just made my fifth Audi Purchase here and take it from me, Audi Hawthorne is Awesome and exceeded all other Dealerships by Far.. Their new Facilty is Huge, the Largest, most immaculate and accommodating within the entire east coast. My Sales person Rafael Rosario was exceptional, professional, direct, no haggling and respectful. He Quickly got me the Q5 i wanted and was able to beat Audi Manhattans and Beiner Audi Pricing by far.
If you're looking for competitive pricing along with spectacular service, dont go anywhere esle. Stop by Audi Hawthorne and speak to Rafael Rosario, you will not be disappointed.
The Service Manager Joana Bell, The General Manager Nick Belli, Business Manager Kurtis Hughes, the Tech specialist Sebastian and service reps William were all amazing and made my Audi purchase experience Truly uniquely Phenomenal.
We stopped in just to get a feel for the Kona and ended up leasing one on the spot. Our salesperson, Stephen, was friendly, helpful, and really answered all of our questions. Most importantly we feel that we got a great deal on a car with the features we were looking for. It is easy to drive and really comfortable. I would recommend it to anyone looking for a small SUV.
This review is long over due. I leased a hynduaii Tucson from this dealership in August. Brian was the salesman who I dealt with directly and ultimately why I decided to lease through them. Service was great. No high pressure sales tactics. Straight forward conversation that was honest about what they could offer. After lease was complete he also gave direct contact info and chased on any pending docs or registrations. Was a very good experience and I???d recommend this dealership and Brian to anyone interested in a Hyundaii. will def be using Brian for any vehicles in the future.
Thanks to mr winnert helping me in my new car. Bridge got it for me and I bought it. I will send everyone here. Friendly place very professional!
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