These staff members, starting with Alyson and Abraham then Chapman and Jimmy (and others I spoke with), were quite friendly and patient with me and worked with me until I was totally satisfied. There were no gimmicks - just the facts! Most importantly, I felt at ease among them during the buying process. Thank you, Jimmy, for the delicious lunch! Would recommend that dealership.
Outstanding in every respect. Immaculate facility, friendly service, family atmosphere, no pressure to buy. I have been with this dealer for over 35 years and it continues to earn my praise every visit.
I bought a 2003 Hyundai Santa Fe brand new. I have been taking my vehicle to them for servicing for 15 years and they have taken very good care of my baby (car) and me. I have nothing but good things to say about them. I know that when they take care of my car I am getting the best. Thank you Capitol Hyundai. You are awesome.
I don't normally take the time to write a review, but I felt obligated due to the great service I received. I came in looking for a specific car. My agent didn't rest till he found that specific car. He was very nice and courteous. I never felt pressured into anything which was very appreciative. I'd highly recommend Jack Ingram Nissan.
We did not get vehicle the same day. The next day at 4pm we was still waiting for the phone call to tell us we could pick up the car that was not the color originally chose. The car was being shipped from another city. It would have been good if we were offered a vehicle until the other vehicle to purchase arrived
May appointment to have window regulator arm in driver's side door fixed and I carried my car in at that time, my car was fixed, and my warranty applied and I paid my deductible and was out in less than one and half hours. Very great job.
Service was fine. I'm a pretty regular customer. Sometimes it is hard to get any service advisor on the phone, and they don't call you back in a timely manner. As for the coutesy vehicles, I have said this before. They should be first come, first serve. Not just 2011 and newer cars. I have a 2006. Us older car owners are BNW's cash cow. We pay out of pocket or our extended warranty pays them. The newer car owners cars are still under warranty so they don't make any money on them.
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