Purchased a 2016 CRV from Honda last month and the battery died Wednesday morning. The Service Department sent someone to jump my car and after testing and discovering my battery was both in poor condition and my car was still under warranty they installed a new battery. They also helped me track down and figure out why it had died that morning (operator error). They were very nice and significantly changed my rather negative opinion of the Dealership.
Matthew Trexler is the sales person who accompanied us while looking at cars. He is very friendly & sharp; he answered all questions & offered suggestions. We'd also like to acknowledge Jermaine Washington, Chris Dupont & Rich Miles for making this a pleasant buying experience. We are very pleased with our new Subaru Outback. Great folks & a great dealership. We'll certainly recommend you to folks that we know.
We came into Capitol Subaru after just purchasing a used truck 2 weeks before from another dealer. The truck was horrible and kept breaking down on us and we hadn't even made a payment yet, the other dealer would not help us at all, we were stuck with it. We didn't know what options we would have, if any, when we got to Capitol. That's when we met John Mendrin and we told him our situation and he thought they would be able to do something for us. It turned to be a very long day but John made it fun and comfortable for us and it was very low pressure. At the end of the day Capitol was able to get us out of our loan on the truck and get us in to a brand new Forester! We would like to thank everybody who worked hard on our behalf, especially John who stuck with us literally the whole day and has the patients of a saint! Thank you!
John was so knowledgeable and really got to know us when we went to the dealership last weekend for a commuter car. He never rushed us or made us feel like we were taking too much of his time while we were indecisive . . . Even though we spent our whole Saturday with him. Luckily Domino???s delivered!! John even called to follow up with us a couple of days after our purchase! Highly recommend this dealership & John!
Had a wonderful experience working with John today to get our new Forester. He was extremely helpful and knowledgeable, and just an all around nice person to interact with. Never felt pressured or like he was trying to sell us something we didn???t want. Will come back to Capitol for all of our future vehicle purchases! Thanks so much!
We had really good service here, and they helped us so much finding a new used car and working with us on how much we wanted to spend. Thank you all so much, and we will be definitely coming back in the future when we want another new car.
I came here to buy a used car. Most of the used cars had 10 year 100K mile warranty, and it is truly included with the used car. Most places I have been try to sell you it after you already agreed to a price. Here they had the warranty included. Best place I have ever purchased a used car from. I will be back!
I normally dread searching for a car and then dealing with car salesman because they can be so pushy and end up either selling you a car you don't want or making you leave with annoyance. At Dave Morton the experience was the total opposite. Down to earth people who care about your needs and what you want. Easy going to the point where you feel like your just hanging out. Julio was the one who helped me, worked with the payments so it could be where I could afford it and I can't thank him enough for making it an easy process.
Visited to see what vehicles were available.I had been to about 4 other dealerships and Jesse Greeley greeted me and was very friendly.He was the only one out of the others that called me back.I am and was very pleased with everyone there I came in contact with.All very helpful.I was able to take the vehicle home with me the same day I returned to test drive the vehicle An incredible no pressure or stressful experience.Thank you Jesse Freiley.
We had decided on car model & configuration we wanted on the web. We were just going To test drive the vehicle, but they were helpful, informative, and competitive on the price so we bought the car there. Closing was easy & quick.
Scott Bowman has helped with two new Audi's, and both experiences were painless! Scott steered me into the right vehicle(s) at the right price without any haggling! I will work with Scott again when the time comes. Thank you Scott!
5,000 mile gratis service. Investigate a couple of issues.
by Jerry from DealerRater.com
August 3, 2018
Edward Swift was attentive and professional. He demonstrated concern for the two issues I presented. As this was only an oil change and inspection, there isn't much to relay. Having access to a new Audi service loaner was a pleasant bonus. As was having my vehicle returned shiny clean and vacuumed. In summary, I felt pampered by the Audi Wilsonville service department and I would recommend them to any Audi owner.
They were very helpful and not pushy. The buying process was quick and painless. I worked with the internet department to get my quote first. I never felt pressured or lied to. They never had that "hungry/desperate" look in their eye, as opossed to most of the other dealerships I went to. And I went to about twenty. Thanks Withnell Hyundai!
Purchased a new RAM 2500 truck from Withnell a few months back. Buying process was a breeze and they took good care of me from start to finish. Shout out to Trevor in sales for his excellent customer service and lack of sales games. Brought the truck in for its first service and the service department took great care of me as well. Would recommend this dealership.
I filled out an online lead form about a car I was interested in buying. The call was returned to me within an hour. Big Dan talked me into stopping down to take it for a test drive. It was an hour away from my house but worth the trip. The price was fair and it felt very professional and legitimate to work with these folks. They have great quality cars to choose from. For the most part they are dent free, well taken care of, desirable pre-owned cars. After a brief test drive, it was a no-brainer that I should purchase this car for my wife.
The finance process was so quick and simple. We were done with papers in about 15 minutes. The total experience was not even an hour. The even better wow experience was that we were snowed in for two days following the purchase of the car but they delivered it to our doorstep anyway.
From the the first phone call to the last text to follow up on my overall satisfaction, the experience was outstanding. There are not enough stars on this app to give you the full perspective on how top-notch this buying process was.
Now we are two days into owning this car and my wife is totally impressed that a used car could be that solid, drive so tight, and feel like a new car even though it has 90,000 miles on it. It is a 2011 mini Cooper that we bought. It is almost flawless for a car of that age and mileage.
John in finance was so helpful and responsive. He got a rate established for my wife that was beyond what we could've asked for based on her poor credit history. We wound up opting in for the extended warranty, after all it is a used BMW product.
The selection of cars, motorcycles, and other toys made it seem like a car Disney World/hidden gem out there in Albany. I've never been to that area before but I had a great trip and it's worth the drive from the Portland area.
I recently bought a used Buick from this dealership. The salesman who helped me was Jason and he was incredible. He was attentive without being imposing or annoying, and he made sure I felt comfortable with the whole process. I had a slight issue with some of the contractual stuff, but that was handled thanks to Jason’s understanding and help.
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