Joseph listened to everything I was looking for, only showed me what I was interested in. Unfortunately my van wasn't ready and wont be for a day or 2 and my trade in wasn't running but they let us use a loaner! Im very happy with my experience and will go back
We were helped by Mr. Carlos Garca and I was very pleased with our decision. Prices were good and we got everything we were looking for. Getting a car usually takes 2-3 days but we came in at 8:30 and are leaving at 3:00! I would definitely shop here again. Great service and amazing people
I went in not really knowing what car to get. The staff made sure they understood what I was looking for and gave me options. I really liked that he was patient and didn???t pressure me into anything I wasn???t sure of.
Everything went smooth on my used car purchase from the moment I walked into Alamo Car Center . In and out in 1 hour and very please with my decision! I will be recommending Alamo to my family and co workers !
Sales representative (Heather Rosas) was very courteous and knowledgeable about the new vehicles. We will definitely come back to purchase our next vehicle. We are planning on having our new vehicle serviced by Ancira as well.
Even though we couldn't walk out with a vehicle at this time, customer service was great, and I loved that they are straightforward and fast on theirs service. We will definitely come back when we are ready and have already referred family.
My husband and I went into the dealership to trade in our vehicle and obtain a nice mid-size vehicle for our future family. We were immediately welcomed by Isaac. He was friendly, yet assertive and efficient. My wife and I can really appreciate him and the way he listened to our needs to make sure we left satisfied with our new vehicle. He really went the extra mile to ensure everything went as smoothly as possible. He has been extremely professional and very respectful of our time as well. He definitely sets the standard to carry out the greatness, class, and exuberance of the Infiniti name! We love our new vehicle! Isaac gets a 5 out of 5 in our book.
This was my first time shopping for a car. Even though there were a lot of things I didn't know or understand, Ms. Vicki Khyle was very patient and helped me through the entire process. She even showed me around the facility and introduced me to people who would help me in the future. All in all it was a wonderful experience!
Still in the process, and the salesman is okay, but their email communications are jacked. The day after taking a test drive I receive an email asking when I want to take a test drive. An email supposedly from my salesman lists a cell number to another salesman. A young sales manager calls me on my cell asking when I want to come by and see the car...a few days after I've come by and seen the car. Spooky.
by Returned it to a different dealer as it was not the vehicle that suited my lifestyle. from San Antonio, Texad
August 14, 2018
I was with a friend and I had terrible allergies at the time. I felt a little pressured instead of being informed about the vehicle. My last two cars were a BMW and a Landrover. The atmosphere was more informative about the vehicle and not to just sell. I ended up trading the toyota i left with a month later for a Sienna I think is far more appropriate for my busy lifestyle and luxurious for family and friends as well as a phenominal Toyota vehicle to own. This dealership could have had my business with my true purchase had they proflef my lifestyle and work as an interior designer and forensic artist with many needs for space and people tather then just selling a car. They were professional but I called back the next day with buyer regrets and went in the next week. After doing my own investigation on types of vehicles, I really liked the Sienna. Now, thankfully, to Toyota in general: I own an amazing, truly amazing Sienna.
We had an amazing, positive experience yesterday shopping for a car for my son. Our sales man Kevin James was kind, helpful and funny. The entire staff was so friendly. They made it an awesome buying experience. Thank you!!
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