As soon as you walk in to the place you feel like royalty. Its Awesome inside and they helped me buy my focus more than the ford dealer did. I will be back Bryan to buy my daughters car when ready Thank you !
Yes, they get testy when you ask for more pictures of the frame. I wonder how many times they've driven several hours to look at a rust disaster car described as very clean or light rust on frame? Once we got past that, Mitchell was great to deal with. (He had no problem with my sending an appraiser over if I wanted to) When I expressed my reservation over buying a car on-line his response was, "Don't worry, I'll walk you through it." And he did. All papers were sent Fe-Ex over-nite with return included. Over the phone he went over each form with me to make sure I signed them correctly. They also worked with the shipper with no issues. The car is as clean as it was in their numerous pictures. But to be honest, the car had an under hood squeal when it was started on the hauler. Did they know? However, I can't say I've never had cars do that sort of thing to me when I went to sell them. I think it's an alternator bearing, no big deal. One very minor and really annoying thing-we unloaded the car in the dark and rain on a side street. When I went to put the plate on there were NO license plate screws in either bumper. I recommend them.
I came in on a Monday morning enjoyed great customer service from Yevgen, he allowed me to be in control of my experience. They were very patient and offered me coffee and didn???t force anything. This team was very upfront and did extra by keeping me informed on the process and procedures. I would recommend Yassine or Yevgen when purchasing a vehicle from this particular location.
I checked with many other dealers advertising deals which were only the beginning of so many additional charges that they were just bait. Not real. At Sport they were 100% real. Nothing unexpected. They also were very attentive and made buying a new car quick, easy and the real joy that it should be.
I had a wonderful experience at this dealership. I was purchasing my first car and have rough credit but Bazz really worked with me and worked for me to help get the car I wanted. He was very nice and polite and even went out of his way to find an iphone charger when my phone died. The finance Manager Mark looked out for me and genuinely cared about helping my credit to only go up from here. I will def be telling everyone I know about this dealership because they really helped me out in purchasing my 2016 VW Jetta!
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