I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
the customer service and the service was excellent but I had a coupon for a $59.99 oil change (synthetic oil) and when I paid my bill it was $74.39. When I asked why was I paying almost $15 more the excuse was that my car didn't require synthetic oil but I requested it so the oil change process required an additional fee (I drive a Toyota Yaris). There was no mention of an additional fee until it was time to pay the bill. I don't like being taken advantage of. Also, the service representative was very nice and professional and I know he's just doing his job, but he tried to sell me additional service repairs. I politely declined each recommendation and he would offer another service repair at a lower rate.
I loved my buying experience at Priority Hyundai! Andrea is THE BEST! PERIOD! She will make sure that you are taken care of from the moment you walk in and after you have those keys in your hands. Today was my second purchase from Priority Hyundai and I recommend anyone who is looking for an awesome car at a great price, top line warranty along with lifetime services to check them out!
I have always liked this dealership this is the second car I have bought here. The whole process from the sales lady to finance did an outstanding job and that???s why I keep coming back here to purchase vehicles and/or servicing on my vehicle.
A wonderful experience. Andrea was amazing to work with and would highly recommend! She listened to my needs and was able to provide. The whole team was a pleasure to work with! Thank you!!
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