Amazing Experience, went above and beyond and then some
November 6, 2018
I've purchased a couple vehicles from Murphy Ford over the years, however the sales associate I have bought from previously is no longer there. My wife & I were thinking about a new SUV, but had no intention of buying a vehicle, but wanted information and came in Saturday and was greeted by John. I mentioned to him that we weren't going to purchase that day, and he said not to worry because he's not like the traditional car salesmen...and he's NOT! John spent a couple hours with us going taking a look at several SUV's and finally narrowed it down to a Ford Escape. Unfortunately, they didn't have the vehicle we wanted (Ruby Red, tan leather interior) in their inventory but John told us he would find the Escape with all the options and features we wanted, but he didn't stop there...he PERSONALLY drove hours to pick up the Escape we wanted and pretty much hand delivered it, with a full tank of gas, cleaned up, AND with all of the paperwork ready to go. I would recommend John to anyone who wants to be treated with honesty, respect, and like family...he truly made the "dreaded car buying experience" absolutely wonderful, stress free, and surprisingly I didn't have to spend 8 hours at a car dealership. Great experience, great salesman, and a great kid!