Anyone who intends to buy any sort of car needs these guys!
by oldmrsabbey from DealerRater.com
November 26, 2018
I first spoke with Mr. Jones by phone. I explained the car I had chosen and the amount of money I had and that I wanted to be sure it was there before I drove the 300 miles. He assured me it was and they could accomodate me. When I arrived, he was right there to meet me. They looked at my car and disappointingly could not give me the trade-in I wanted, but, in short order, they found a way to make up the $500 difference and sent me on my more than merry way. Mr. Jones told me he had played college basketball and I can truly say, he's still able to deliver a slam dunk!
shelley love.s her Tucson
by shelley delight from ST. LOUIS mo.
December 31, 2018
the tucson has all the room that I need,and I love the storeage that it has to offer. love the Bluetooth ,and the usb ports.
We were treated with dignity and the buying process was painless. Damien was a pleasure to work with and he even stayed late to go over all of our vehicles features with us before we left. Definitely not what you expect when buying a used vehicle. We were very pleased with choosing Jim Ellis.
by Mona123 from New Haven mo
December 29, 2018
Really love this car own two of them ..the car is awesome the sunroof is awesome drives great great gas miliage just done our first trip in it done awesome.
We have been working with Justis Mullins as we purchase our new Hyundai. He has been a pleasure to work with, most professional, treating us with respect. We highly recommend Justis!
by Ron77 from New Jersey
December 28, 2018
This is my first Hyundai SUV I have owned cars in the past very reliable I also currently owned a 2012 Honda CRV so I was able to compare the twowe have had multiple issues with the Honda CRV from transmission to steering and very noisy in the cabin. The Tucson is very quiet in the cabin very stable on the road feels very solid when you close the doors which I understand has high quality steel it has the feel very similar to a Lexus insideI'm very happy with the handling at highway speeds you can go 80 miles an hour and not even feel it happy so far on the vehicle for months
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
Excelente servicio en offlease. La atencion y el soporte recibido de Carlos y Chad debo decir fueron excepcionales, su apoyo y recomendaciones de las mejores que he recibido en cualquier dealer. Si tienen intencion de adquirir un auto usado, busca a Carlos y a Chad que seguramente de mostraran las mejores opciones de acuerdo a tus posibilidades y financiamientos sin muchas explicaciones y obstaculos. Garcias Un abrazo
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
by Ashleigh Dalton from Gretna, Virginia
December 31, 2018
I never thought I’d want a Hyundai! I test drove and fell in love with the car! My husband and I checked out a few other brands, but I compared everything to the Tucson. We went back and got it! I absolutely love this car!!!
I have purchased 3 vehicle from Hyundai, They staff are great and friendly, They make you feel like family.. My salesman Mr. Harold is the BEST!! I will recommend everyone I know to your establishment to see Mr. Harold.
One of the safest cars
by Arsey from Pikesville, Md
January 13, 2019
This car has everything and more that I could possibly want especially the safety package. Very quiet ride and the blue link feature is great!
I had a basic service for my vehicle (and have many times). The service was done and everything was very professional. The facility had a utility issue that particular day due to servicing some local lines but they STILL came thru and made sure everything was done. Great job. Thank you.
I love my Tucson!
by louisejc from Spring Hill, FL
January 12, 2019
I love the convenience features in this vehicle, and I'm still discovering new ones. The ride is good, and I feel safer in this vehicle than I did in my previous one. The styling is fantastic; I just love the look, and I'm always checking out other brands, but they can't compare. I never thought I'd buy a white vehicle, but when I saw this white Tucson, I was blown away - it looked to me like a sharp tuxedo, only white with black trim. Sharper than sharp!
I was able to negotiate and come to an agreed price on the car I was searching for over the phone. I showed up and test drove the vehicle and talked about my trade. I was happy with the trade in value and made the deal. I was in and out of the dealership in about 2-2.5 hours. I was not expecting that at all. Thank you.
Best all around SUV I have owned
by Icthelt from Columbia, MD
January 5, 2019
This SUV never stops impressing me with the way it handles the weather & terrain that I drive it in & on . I have the Limited so it does a LOT of things others don’t . The headlights moving around the turns & up & down the hills helps me see much better then regular lights have on other cars . I’m handycaped so the comfort of the vehicle has surpassed my expectations. I Love this Tucson more everyday.
Very professional and knowledgeable sales team. Did not waste time for negotiation, direct to the point and possible proposal. Could have saved time by scheduling time for paperwork but it was smooth and quick.
by Dawn Bradley from Forrest,IL
January 4, 2019
We had been looking for an SUV that we could just slide in and out without much effort. We have had multiple joint replacements and it's not easy getting in and out of something low or high. This Tuscon is great for us! My husband researched a lot of SUV's on the market. Price, headroom, looks, safety, and the excellence ratings for the dealership are what sold us.
I have bought new cars at Southtowne Hyundai previously and have never been disappointed. Service and quality of cars have never disappointed us. I would definitely recommend Southtowne to a friend or relative, and I have.
This is second Tucson we’ve owned, very pleased
by StevenK from Overland Park, KS
January 4, 2019
This car has made us very pleased, it’s our 4th Hyundai. It’s responsive handling, safety features, style, price and comfort have sold us once again. Standard features make my wife very happy.
I woke one morning and both of my headlights were out. I was able to turn on the fog lights and make it to work at 6am. When I arrived at the dealership, Brian was very attentive and rushed my car to the technician. When he returned, he told me that my bulbs had blown out. I found it a bit odd that both bulbs would go at the same time, but I wanted to resolve the problem. A short time later, Brian told me that it was a wiring problem and he was concerned for my safety. He wouldn't let me drive my car home. A short time later, I was in a loaner car. It ended up being a short in the junction box and it was covered under the warranty!! Need less to say, I was happy to have my car back in great running condition and it didn't cost me a dime!! I love my dealership!!
by Tucson Fan from Wisconsin
January 2, 2019
We were surprised by how good the ride was in our 2018 Hyundai Tucson! It handles well and has more than ample storage! We especially like the exterior styling! Dollar for dollar, this is an unbelievabley great value! Go for it!
The folks at Rick Case Hyundai, in Roswell are the best in the business. Without pressuring me to buy anything, they kept working until they presented me with the deal I wanted. Everyone from Sales, Finance, Service, to Management are friendly, helpful, and truly made me feel that I am more important than the business we did together.
I was looking for a car and I met him. He was too kind for me and explained about cars very nicely. I don't know about cars stuff but he recommend me a nice car that is very comfortable and safety. I really like his good attitude and his zeal. He is the best dealer I've ever met. No regret and I'm really thankful to him.
One of the best experiences I have had buying a car. Nate Williams gave excellent customer service and made sure I had everything that I wanted. Mark also help alot. Because of the great service from these two, I will be a Hyundai customer for life!
Mr Nathaniel Williams and the crew really was helpful in being straight forward with tge pricing, overview of the vehicle and the extra perks that comes with buying from their dealership every question was answered clearly. I appreciate and enjoyed the process
Can't say enough good things about these guys - everyone from service to sales to finance were a pleasure to deal with. I had been in the market for a vehicle but had not been able to decide on a model. Stopped by the dealership in Roswell for an oil change and checked out their lot while I was waiting. After a brief chat with Darren, he was able to show me a few models in my price range and one of them was one of the cars I had been looking at. The price was one of the lowest I'd seen and they offer a 10 year/100.000 mile warranty on their used vehicles! They showed me the CarFax and the inspection report and before I knew it, I was trading in my old one and driving home in my new (to me) Elantra GT. And they paid for my oil change!
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