So I’m writing this for Bryan my salesman. I have a daughter and I told him I would need a fast and simple transaction. He went above and beyond from finding the prefect vehicle to making sure we stayed cool when moving everything over to my new car. He fully explained everything since it was a big upgrade for me. I’ve had problems with their service department but he has been doing everything on his end to fix the problem. I have told many of my friends that if they need a new car Bryan is the man to see.
John Miller's customer service skills are excellent!! He always makes sure my car is serviced correctly and gives me feedback on what services are needed. I'm pleased with his quality of care when my vehicle needs service. Great job John Miller. I always refer my friends and family to use Blossom & ask for John Miller when they do so.
After spending the first half of the day having an awful experience with a local dealer, I looked online and I found the specific car I wanted at the Don Franklin dealership. It was an hour and a half away from where we lived. Not wanting to waste the miles or their time, I called to see if they could get me the car at the price I wanted. After 15 minutes total they had met my price point and a statement was being emailed to lock in the price. I was beyond impressed with Jon Berry who helped us with the entire process. He was no nonsense and upfront about everything. We called on the drive there and he had everything ready when we arrived. The entire process there took an hour. We left with the exact car I wanted at an even lower monthly payment then I asked. Very impressed with this dealership and we would drive an hour and a half again for our next one.
Fernando was AMAZING, you can tell he truely loves his job and loves the customers. He took his TIME to help me choose a car I wanted and wasn’t too pushy. I drove over an hour to come here and would definitely come back!
My experience at Midtown Kia has been a plesant one to be repeated! The staff is friendly, skilled, trustworthy, attentive and efficient. Ample time and explanation were given to me regarding the upkeep of my car and my questions patiently and gladly addressed. I am glad to have my vehicle serviced there as I'm convinced it will stay in the best condition under their workmanship. They are second mile people. Thank you Midtown Kia!
I never thought I would walk out with a new vehicle. Mark really made sure I was comfortable and explained everything to me about my purchase. I would definitely recommend Mark to my friends and family when buying an vehicle. I will also continue to work with Mark when its time for me to upgrade. Thanks Mark for your exceptional service and also Monique who was also a great help.
When my car was totaled I was given a 2018 Hyundai Elantra as my rental car and I just loved it so much that I decided to go to Taylor Hyundai to purchase my new car. Kimberly was very helpful and she knew I loved the Elantra and made sure that I drove one of the lot. She???s a great sales lady and overall a nice lady in general! Very great experience!
Bruce Blake without a doubt is the best and most honest, straight forward car dealer that we have ever met. There is no beating around the bush with Bruce. He is as honest as the day is long, and has always been there for my partner and I. We have known Bruce for years, and feel like he is a good friend. Bruce makes people feel special, and that's what living is all about. He is not just looking for a quick car deal to make that commission for himself. He truly wants to help the customer find the best deal for their money, not to mention the most comfortable car for the buyer. Bruce will not attempt to talk you into something else, which I truly find appealing for a car dealer. Most of the other dealers that I have dealt with act like the buyer is stupid, and try to get over on them to get more money. Not Bruce... I have referred people to Bruce, and have never heard one bad comment from any of them, in reference to his professionalism and honesty. This is who Bruce is as a person, not just a car dealer! We just love Bruce, and pray that he sticks around awhile so we can keep purchasing Honda's from him. Aloha, Sally and Kahau
Was nice and newly renovated. Service was quick for a dealership. And staff was friendly. Was my first experience as a Kia owner they handled the small situation with my tail light quick and solved the problem for now was water behind the lens
Of the tail light. We will see if it comes back but they have no problem covering their warranties was very easy no hassle or questions
Professional staff, fast responses, great service!
by Mark Louden from Gilbert, AZ
June 30, 2018
I just want to say sales manager Chris Bowman was great to deal with from beginning till end. When I inquired about a Hyundai Tucson he was straight to the point, negotiated fairly, and is a "true professional". As I use to work at a car dealership myself, these guys are the real deal, are down to earth, and organized. You won't get the traditional run around from Chris and Manny.
I called this dealership because there were several open recall items for my truck. From start to finish of the process Brian in the service dept. treated me with the utmost respect and was very helpful. The work was scheduled and completed promptly with no issues. I am very pleased to say that my truck is now back in the green for recalls and they also completed a full inspection free of charge under my basic warranty and I feel safe knowing my vehicle has been fully checked out by the great mechanics at Larry H. Miller! These guys are the best!
I brought in a used vehicle I just purchased knowing it had some issues with it. Brian understood right off the bad that I wasn???t trying to drop a bunch of money into it. He did however tell me everything that was wrong with it and cleared up some issues about what I ???thought??? was wrong with it. Anyways, I got all the work I needed done and didn???t break the bank and I felt super comfortable and happy as my car just feels a lot better than when I picked it up. Also I haven???t really met someone his age who is as professional! 5 stars I???ll be back.
I just want to say that I’m very happy with the way you’re salesman and staff members made me feel very good about my business
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