My experience was excellent. The salesman Greg Fath really took the time and effort to help us pick out what we wanted . We chose Sonata Sport and very happy with our choice . Had great conversation with him . Drive to Gates Hyundai in Richmond
Hello I would just like to say that Rick Asher is one of the best if not THE best car dealer I???ve ever talked to he helped me through the process and everything so thank you rick for the great service!!!!
Buddy Rue worked very efficiently to find, educate, and move to close the sale. He went over the details and escorted me to the other individuals that were involved with the sales process. Paper work went smoothly and even offered Insurance through All State. Overall the purchase of the car was very pleasant!!!!
I went to a different Hyundai dealership and they tried to sell me a used car at a new car price. I wanted a new car. they said I could not buy a new one at that price. I seen an ad on the internet from gates and called them. they gave me a price on a new car and found the financing for me. they are a very credible dealership. they sold me a new car for less than the other dealership wanted for a used car.
I asked for a 60 month term on my financing. The finance man pushed through a 66 month term on my loan without my approval or letting me know. I was very upset when I had a chance to look over the paper work.
Everyone was super nice, Steve was more than helpful! He done an awesome job even down to pulling our trade-in and new car into the service department so we could collect our things there, because it was poring rain outside! Above & beyond!
Jarred was the person I worked with the longest. He was very friendly, courteous, helpful and professional. He worked hard to try to get me the best deal that stayed within my budget. He and JP stayed almost an hour past closing, because of an issue with my insurance, to get the deal through. Jarred personally. delivered the car to my home the next day and has followed up a couple of times since then to make sure everything was working okay and to see how I liked the car. He seemed very genuine and sincere unlike other sales people I've dealt with in the past. JP and Chelsy were also very professional, courteous and helpful. However, I spent very little time with them Jarred and JP gave me lots of advice related to the vehicle as well as financial advice for the future. All in all, I am very satisfied with the great service I experienced. The car drives like a dream too. I will definitely refer family and friends if I learn they are in the market for a new vehicle.
We were so happy after the first time dealing with Don Franklin and our salesman Darryl Bond it was an easy decision where to go 2 more times! We got great deals with no stress or pressure, Darryl Bond worked hard and found us exactly what we wanted and got us a really good deal. I have and will continue to send people there including my parents! This IS the place to go! #007
My parents were looking for me s vehicle and I was at another appointment and David let them drive the cars over to me ! He pointed out all features and did the comparison for us - made process much easier
Friendly helpful and great service provided information that was needed and service was very quick and efficient would recommend them
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