Exellent Customer Serv/Prices
November 6, 2018
Excellent; 5? Customer Serv; Very Fair Prices; Was greeted immediately by Craig Blaney at FELDMAN. He Showed me what I wanted. After the test drive I was dissapointed in the design of the truck Ford F150 $17,900. Craig informed me he had another truck that was exactly what I was talking about, but it was alittle more $. Would I be interested in taking a look? I said ok. I had a few small concerns about the truck Ford F150 $23,900. Craig informed me, that anything that I felt needed to be addressed, would be. Guess What!! I returned with my husband and we purchased that truck. AND a 2012 300! They worked on the price and interest. EXCELLENCE, EXCELLENCE. Now my Friend and Aunt (from Lake MI) are going to purchase vehicles from Craig. The GM is Craigs brother. They have been working together for 20yrs!! Every single salesman in FELDMAN was warm n friendly, great eye contact. I returned the next day with my proof of insurance and was again Greeted by all the salesmen with a Big warm and friendly smile. I plan on dropping in there periodically just to say hello. EXCEPTIONAL EVERYTHING! PRICES; PEOPLE; ATMOSPHERE!!! Read to see what happened 3-4wks prior to finding FELDMAN AUTOMOTIVE. I went to 1) Szott on 59; Rude; had to go find salesman; sitting at desk. Szott, Treated me like I was homeless. I had to ask for the used car GM, who smelled like he had been drinking. It was 5pm. I did pull up in a 1999 Expedition, from VA very good condition with my friend (the same one who is now buying from FELDMAN). And Szott had the truck I test drove, marked the wrong price and was agry at me about that. 2) Suburban Ford of Waterford; I told them how much I wanted to spend, they ask me to come look at a vehicle more $. I did, then the salesman was upset when I said. Beautiful vehicle, but I still Don't want to spend that much. (3) LaFontaine Cadillac Buick GMC Highland; Friendly; but then became very pushy to close the deal??? Slipping in a pile of transmission oil on the show room floor didn't help either. And vehicles where WAY over priced kbb priced.