Dave is always friendly and welcoming. Mr. Campbell is amazing and so helpful. So happy that Bjion came back, he goes above and beyond when it comes to customer service and deserves acknowledgement for it.
I have always been treated curteoysly at Gunther Motors Service Dept. The Service Specialist go out of their way to ensure any serivce and/or repairs are done satisfactorily, on time and on budget. Over the years (after 6 cars purchased/leased at Gunther VW) I have developed a rapport with some of the specialists.
We leased a car and bought a used car, and this was the Best and quickest car buying/leasing experience I???ve had so far. Our sales guy Alan Dagistino was great and had us in and out. He did did not try to push us into something we didn???t want or need, he was quick and to the point. After Alan we met with the finance guy and that only took 15 minutes for each car. Great experience overall and would recommend
Robert was fantastic in all aspects of seeing that my car was repaired within only a few hours as he knew I needed my car back by the afternoon. He arranged for a person to take me to work and to pick me up to get back to the dealership to get my car. He was very personable and alleviated my fear of getting the car repaired in time.
This is a no hassel dealership with good quality pre-owed cars and fair prices. Marck, the sales rep that assisted me with my purchase was very responsive and attentive to my inquiries. I was impressed by the dealerships transparency on the vehicles history. Marck ensured to review every detail about the vehicles history report. I would highly recommend this dealership and Marck to anyone that's in the market for a pre-owned vehicle.
I have the pleasure of working with tourelle Stevenson. He was a pleasure to work with and he even drove the vehicle two counties over to deliver it to me. I would recommend Florida Fine Cars (Miami)to anyone.
I previously owned a Mini Cooper and would have purchased another but my experience with the Mini/BMW service department was so negative that it persuaded me to buy a different car. This was my first service appointment at Mazda for my Mazda 3. Easy appointment set up, emailed reminder, car was taken at the exact time of my appointment and the maintenance done in the time it was told me it would take. Waiting room very comfortable with snacks. Great price - competitive with independent oil change/tire sales chain stores. Great experience. As long as it continues I plan to continue my service at Mazda even after no longer under warranty.
After talking with the internet to test ride car was supposed to be ready and gassed up it took a half hour to get the car and there was no gas in it but after that the sales people or very cordial and friendly and the overall experience was okay I went back the next day for an issue with the car and was not happy with the treatment I received
Everyone in our household owns a Hyundai. Not only because of the vehicle reliability but, our sales agent is one of the top! Thank you Melvin G. For helping us like always. You are one of the reasons we come back time and time again. You responded to our calls anytime and had all the patience with us. Thanks again for making it so smooth for us. L. ABREU
All the people that worked with me were great. I traded in my car unexpectedly and I am glad I did this. The experience was good and the employees were helpful. It took a little longer than I would have liked, but I would purchase from them again.
Armand was outstanding in the service he provided.
by Rosa715 from DealerRater.com
September 1, 2018
I went to the dealer today for an oil change and Armand as always has provided great customer service. I am greatfull to be greeted with a friendly smile and excellent service. Thank you Armand. Keep up the good work! Rosa Claudio
Communication between customer and departments involving sales, financing is poor. I gave a post dated check and the sale person where an agreement was made to deposit the check on the specific date on the check. All involved in the purchase agreed . The check was deposited before the date resulting in me having to pay an over draft fee on a the check. I did receive an apology after all the aggravation.
We arrived at the dealership and walked around for a while before being greeted, they were super secretive about the pricing and every time I asked for an estimate, it magically went up. It was kinda sketchy. I knew all the prices going in.
Basically, I believe that when selling new cars there shouldn???t be any problems with the car. Due to my experience here I had to wait an extra hour and a half after purchasing the vehicle. It should have been all ready to be received upon purchase
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