Everyone at this dealership was amazing, and when I say everyone I mean I believe I met everyone when I was purchasing my new car. They all came to greet me at one point, asked if I needed anything and then the salesman took me to meet the service advisors, and parts employees before I left so I would be familiar with their names and faces in the future!!! Shaun was my exceptional sales person, I can't say enough good things about him, extremely knowledgeable and willing to help. Johnny in finance is a master at what he does!! He managed to get everything just as I needed it and was quick and efficient with the arrangement!!! If you are ever in the market for a new or used vehicle PLEASE give this dealership a try.
by Michaelpl from FLORIDA
December 13, 2018
This SUV has anything you need for a great price! It drives nice enough and looks really good! Not too big and not to small either
We went to this dealership to purchase a vehicle and by the next day they had located an auto we were interested in. Bryan Bauer was very helpful through the sales purchase to answer all questions, provide all information about the car, and make the process of the purchase much easier. Bryan's professional expertise and commitment for the customer is to be commended. After the purchase of our Sonata Bryan continued to follow up with us on our satisfaction with the auto , and work with us for some updates and optional equipment we were interested in. We are extremely satisfied with the efforts of Bryan and others from the sales and service departments. Great team cooperation made our purchase and service needs a benefit to us and with future auto purchase and service needs. We are very satisfied.
My third and best Hyundai
by hyundai fan from Toronto
December 11, 2018
I previously drove the 2006 Tucson and it gave me years of reliable service. The 2017 Tucson is a vastly improved model, with a much smoother ride and features like Bluetooth, charge ports for electronics, options for multiple radio stations and a one-touch system to raise and lower the back seats. The cargo space is much better and more spacious, although the overall dimensions of the car are roughly the same. I can put a piece of plywood in the back deck or comfortably transport five adults. I can split the seats and pack my skis and still have lots of room in the back seat.
Very professional! Excellent service and all work was completed. Only complaint was that service work took too long. Had to wait hour and a half.
2 engine replacements in less than year and a half
by Shatfacekila from Spokane valley, wa
January 7, 2019
This vehicle is a piece of junk do not buy. 2 engine replacements bad hoses and possibly the tranny going already. Only good thing is the free towing for 100k so you can drop this junker off at the nearest Hyundai for repairs.
Just completed another excellent service visit. While there are some new faces, the level of service and commitment to the customer continue. Welcome to Service Advisor John, and another big thank you to Selby Fuller and his parts and maintenance team!
My first Hyundai and won’t be my last
by Kathy H from Shawnee, KS
January 11, 2019
This car has met my expectations 100%. In addition the dealership has been fantastic during the purchase and subsequent routine service visits. As a long time Ford owner I’ve discovered I can get everything I had in my previous cars, plus. My next car will be another Hyundai, and my dealership will be Shawnee Mission Hyundai.
I gave this dealership a 5 star because it was a great experience for me. From finding the car on their website, to email exchange, to face-to-face interaction all the staff I encountered were friendly and helpful. I love my car and would recommend this dealership to family and friends!
This car is a death trap
by TW from London
December 12, 2018
I lease the car from Lex, I’ve had it for 2 years now and I’ve had nothing but problems with this vehicle, the car has had 3 gear boxes and still doesn’t work properly, today it got stuck in second as I entered a motorway. I’ve also been locked in the car with my family and I was locked out of the car with my 2 year old daughter stuck inside.
Hyundai have completely dismissed me.
I’m terrified that the car will catch fire and my family will be stuck inside the car.
I have been car shopping several weeks. I have been watching prices at several dealerships and when you go in to these dealer ships they try to give you the run around. I was very impressed with Sulphur springs dodge. Yes I knew what I wanted before I walked in but they didn't add any extra costs to my price I found listed on their one of their vehicles. I was in and out within 2 hours. I will be back to buy other vehicles when I need them. if you are looking for a vehicle go see Zach. promise you wont be disappointed
Was good so I thought
by pacunit from michigan city
April 17, 2018
Well didn't think I would be here so soon. I've had my tucson for a year now, I went out to start and there was nothing. Replaced battery/starter still nothing. So I had it towed to hyundai only to have them tell me, the engine locked. There were only 165,000 miles on it and I had regular oil changes. I was told the check engine light was not a concern, but maybe they were wrong.So now I am searching again praying that the Good Lord will lead me to a great dependable car, that will last for years to come.
I believe the greatest compliment that can be given a dealership is a return purchase. Bought my second vehicle from Southwest Ford today. Don Rice was our salesman and he really deserves 5 stars for the way he lead me through the entire process. Drove away very satisfied with a new Ford Edge. Highly recommend this dealership and this salesman.
Was a great experience
by TucsonSmile62 from Saint Marys,Ohio
November 27, 2018
We really liked he way it handled on the road going from a bigger SUV it was great. So much so we decided to buy one.
Tovi Motors went above and beyond my expectation. Called in to check availability of a car, Z was able to answer all my questions and offered great financing. All the cars were in great condition, clean and well displayed. Best part was Z was able to beat my own banks rate. Very happy with my purchase and will recommend to anyone in the future.
One of the safest cars
by Arsey from Pikesville, Md
January 13, 2019
This car has everything and more that I could possibly want especially the safety package. Very quiet ride and the blue link feature is great!
This is my second Hyundai. I owned it for fifteen years. Never had a problem just the maintenance. I love these cars. Everyone should own one.
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