The Service Agent Marcus is so professional with a nice personal touch by providing assistance to my questions about the features. Plus the group all work together so there was no long wait when one agent is not available.
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
Ben was polite and let me know what my service entailed upfront. I received a text after my multipoint inspection that informed me what failed during the inspection, provided a description of the service and let me know the cost. Once I selected the additional services, the link let me know how much more time was needed. Ben called when my car was being washed and ready for pick up. It was great and easy.
Great price, great service. Johannes started the process on the phone and Sam made the rest easy. I was in quite a bind when I started the process and I am so glad I made the call. Will definitely be back.
andy was very helpful. only comment is to see if we schedule an appt, if that means we start the service then or somehow improve the overall service time. not sure how feasible this might be but thought i'd ask
I bought my first Toyota over here and felt I got the best deal with salesman, Alex Wier. Other Toyota dealers were asking to much. I will buy my next Toyota here. I’m very happy with my purchase. Thank you
Great customer service. Alonzo was amazing and I loved how the team was able to work with my schedule, my case, and the whole process. I am loving my car and I will more than recommend Auto Icon to my friends and family.
As a retired tx DPS mvi trooper through my 30 years dealing with dealers carmax is most caring dealer. When we went to car max on gulf freeway to look for a new vehicle the salesman were very caring and helpful to find the velociraptor we wanted. We bought a 2916 Honda CRV with 10 mikes on the vehicle. We bought it. Service group was also caring and helpful. Keep up the good work. Larry parks.
Had a 2009 Hyndai and was 100% satisfied so purchased a new one.
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