A service department that is more like my friend's shop
by Jeff from DealerRater.com
November 25, 2018
It's not too often that I brag on a dealer, much less their service department, but I'm going to the trouble to now. The people there have worked hard to earn my trust by not just charging me the most they can but instead, they actively work to save me dollars. I respect that and will be giving them my business in the future.
What car buying experience should be! No pressure, up front pricing and complete transparency from start to finish! Bryan Hannah in Sales and Chad Smith in Finance restored my faith that there are still honest people in the car business!
Answer is, it depends. We got there at about 3:30pm and left maybe about 8pm. But we got a fair deal. We have tried to go to other dealers, and yeah they make fun of this on the radio but its true. Others dealer tried to sell us a vehicle and forcing us to put 3000 dollars as a down payment. Elder asked us how much we wanted to put down asked how much we could afford a month and they would work with what we had. Very friendly people, and my dad got his new car which is very happy about.
We purchased a used car as is from Phil Meador Subaru through John Nemire. It was for our daughter who is disabled and needed a car that she could not afford. Two weeks after we bought it the transmission revealed a problem. John went to bat for us and the Sales Manager agreed to split the bill with us even though he did not have to do so. It was a very generous gesture that was much appreciated. We will be back when we need another car.
He is very helpful and gave me a lot of suggestions,very kind, and answered my questions very patient. When I lost my only key to the car in the car, he helped me to contacted someone to help me open the door.
Awesome service from Brandon at Escondido Hyundai!
by Dan T from ESCONDIDO
July 22, 2018
We walked into Escondido Hyundai "just looking", and walked out with a brand new Tucson, thanks much to the help of Brandon. He was friendly, helpful, amusing(!) and an all around great salesperson. This is the second vehicle we purchased from Escondido Hyundai, and we will definitely return for a third when the time comes!
Just leased an x5 from Circle BMW in Eatontown, NJ. Cliff Neubart made the experience painless, quick (even enjoyable) and most of all professional. He was honest. Everything was delivered as requested. Will definitely do business with him and Circle again.
Marvin is the man for excellent customer service. He promptly attended to my need and addressed all of my concerns. Lou was also exceptional in his assisting me with acquiring extended warranties on my used vehicle.
We stopped in just to get a feel for the Kona and ended up leasing one on the spot. Our salesperson, Stephen, was friendly, helpful, and really answered all of our questions. Most importantly we feel that we got a great deal on a car with the features we were looking for. It is easy to drive and really comfortable. I would recommend it to anyone looking for a small SUV.
Roberto took good care of us from our online introduction through the finalization of the sale of our new Sorento. He was very knowledgeable of the products/vehicles and helped us make the right buying decision. Also, Mo the finance manager, was a pleasure and did a great and low-pressure job of helping us finalize the sale.
I am very satisfied with "Johnny" help in my purchasing of a 2017 CX-5.
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