I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Every single person I came in contact with from beginning to end was amazing. Such a great, fun, relaxed environment. Drove home with a smile on my face. I will definitely be doing future business with Brandon Hyundai.
My buying experience was nothing but excellent from start to finish. The used vehicle I bought was all that was advertised,the price was as stated and no crazy add -ons after the agreed upon deal. The car was detailed to complete satisfaction,and ready when promised.There was two surprises to the sale: a 45 day warranty came without charge,and when they recounted the cash that I paid (after I left the dealership and was on my way home),I got a phone call from manager Andre Selec informing me that I paid TOO MUCH and that they would be returning $100 to me!!!That was cash that he could have put in his pocket and not told anyone about it,but he called me right away. Mr. Stahl and Mr. Selec and the whole operation was top notch as I expected nothing less ,as this is my second purchase from this store (purchased a 2017 Crosstrek).
I was taken care of with out an appt. Friendly, fast & efficient service. I have always received courteous service and attitude from all of Lokeys associates. Including all their departments ... sales, service repairs and phone operators.
Very fast and friendly, found exactly what i needed at the right price. The car was fully explained to me and all my needs were met. I highly recommend them for your car shopping needs. Bonus, Veteran friendly
The vehicles all look brand new on the outside and interior. The prices are great. My only suggestion is to have the car checked independently before buying it. I have purchased 2 cars from here. The first on had a the side mirror signal go bad a week or so after purchase. No way they could have known that beforehand. The 2nd car, my wife got stranded because the battery was bad and the mechanic said it didn't look like the correct one for the vehicle. I also had to replace all the tires after a month and the front brakes are only "a couple months from needing replaced" too. All told, the tires, brakes and battery cost me about $1200, but I probably saved more than that because it was sold much cheaper than anywhere else, so it's a give and take here.
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