Attentiveness of the sales agent, and his knowledge of the vehicle. Sensitivity of the sales agent to the needs of the customer. Dedication to his job, specially after we learned that he was at work, on his desk, on his day-off!
Wally Doleh and Adam Salameh were absolutely fantastic to work with. The experience with Rogers Auto Group was the best car experience I have had in all my years of car buying. The transparancy and constant communication of the team was outstanding and I will definitely be recommending this dealership to friends/family as well as become a repeat customer if/when the time comes. Thank you for making this an easy and pleasant process.
Allen was funny and very understanding of my needs. It wasn't a long boring process like normal and he listened to what I could work with and my previous experiences. I really appreciated his time and efforts
I had a very pleasant experience at Webb Hyundai. I was greeted at the door by Dave Cox and several hours later left with my dream car. Dave was pleasant, knowledgeable about the cars he showed me and most of all, Dave never made me uncomfortable with a hard sell attitude. Dave and the dealership worked hard to reach a price point that I was agreeable with and offered a number of perks to complete the deal. I would highly recommend Webb Hyundai and especially Dave Cox if you are interested in buying a car.
I couldn???t have asked for a better experience purchasing my new car with Dave!! He helped my parents and Me find the perfect car that suited exactly what I was looking for! He was extremely patient with us and ran around like crazy to answer all of our questions! He gives car salesman a new name!! Best experience we have ever had!! Thank you!!!!
Dave from Webb Hyundai Highland was so helpful through the process of returning my leased car as well as deciding which car I wanted to lease next. He went above and beyond for me when it came to making the return process easy as well as making sure I got the car I had my heart set on at the best price possible. Dave was friendly, helpful and very professional. I would highly recommend his service!
After purchasing a used car for my daughter, I decided to look into trading my own car. While on the test drive, Dave took the time to explain how leasing worked. He knew I was looking to save money on my monthly payment as well as downsize to a more fuel efficient car. They gave me a great deal on my trade, saved me money, and made my day! Dave was great to work with. He took the time to listen to my needs and was very easy to work with.
My cousin and I visited Hyundai on 11/28/18 to trade in her money pit Cadillac. Dee Zavala was so helpful that she talked me into trading my 2011 Sonata . I can't express how great she and the staff were, especially since we didn't have the best credit. They made it happen for my cousin and I. I walked out with a 2018 Hyundai Sonata SEL and my cousin a 2018 Elantra loaded. FYI this is my 3rd Sonata from Napleton.
My first new car buying experience at Napleton Hyundai
by Nathan Beitler from DealerRater.com
December 1, 2018
After visiting the dealership several times, I finally decided on a new car purchase. As a previous owner of a Hyundai vehicle, I was pretty sure of what I was after when walking in the door. Our salesperson, Derrick, listed to what I was looking for and helped us get right to business. He knew I was serious about getting a good deal and offered me his best. After a bit of negotiation, we arrived at an acceptable price and I became the owner of a new Elantra. I was satisfied with the car and Derrick???s professional demeanor. I would recommend Napleton Hyundai to others looking for a new car.
Don't know how you could have a better salesman than Nazir. Very knowledgeable on the new Sonata we bought. No high pressure and negotiated a good price for us. HE IS VERY CARING. This dealership in my opinion is about as good as it gets.
While traveling to Cleveland the day before Thanksgiving, our Veracruz died on the I90 turnpike in the middle of the night and was towed to Webb Hyundai. James and Rich in the Service Department were absolute lifesavers and made it priority to get us back on the road asap. The repair (a bad alternator) was very reasonable and service was exceptional. Without their help (Nico too), our holiday would have been ruined. Everyone involved went above and beyond and treated us like family. Many many thanks to them all. Webb Hyundai is simply outstanding!!
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