As a female car owner, I generally dread visits to the car repair shop - as a total layperson, I usually do not enjoy being convinced that my car needs (in my view) unnecessary repairs/upgrades. Branson assessed the situation, proposed solution and in less than 90 minutes I left the dealership with a fixed car and good feeling. I really enjoyed the little touch of a cookie left on the passenger seat with a note from the Service Department - these extra little touches will help me coming back whenever repairs/car consultations are needed.
Jon Riedmann -Thank you! You gave us over and above customer service......
Jon found three personal checks in our old 2015 leased car and called us in Mi and offered to mail or shred them. In addition, he sent pictures of the checks for our review. We spoke on the phone as well. Jon, you have restored our faith in honesty, integrity and kindness. Thank you,
JON RIEDMANN from Serpentini Chevrolet Tallmadge, OH.
Purchasing a new car is stressful to me; however, VanDevere made the experience pleasant and took some of the stress away. I found Rita Furino, Bob Berger and Joe Caspary very helpful, honest and friendly. The facility was welcoming and it had a wonderful area to discuss the car, wait for needed paperwork and make the necessary business arrangements that I needed. I will definitely be a return customer!
Everyone was so helpful. They were wonderful people. I will tell anyone to go see them when looking for car. It was a wonderful experience, no high pressure sale .Our salesman Mark Ortscheio was very nice and understanding. Todd Cilona was marvelous going over the financial. He went over and above to make sure we understood everything. Manager RICK Vaughn made sure we were happy and took the time to make sure we had a good experience. I would highly recommend this dealer Ron Marhofer Hyundai of Green .
We had the BEST experience purchasing our "New to Us' truck.
We saw the truck online and called about it. We made a quick trip from 45 minutes south at 3:30 in the afternoon, and we were out of there less than 3 hours later... financing and everything.
Every single person we had dealings with was so kind and considerate and friendly. There was no BS involved.Our salesman was Mike Bell @Ron Marhofer Hyundai of Green . He was an awesome representative of their dealership. He didn't try to "sell" us on anything and was a straight shooter. That is so much appreciated as car/truck shopping is one of the things we hate most in the world. BUT, Not anymore. As long as they have these standards of integrity, we will be devoted customers for years to come and will tell all of our friends, family and facebook about our lovely experience. AND YES, we think we actually enjoy car/truck shopping..... @ Ron Marhofer anyway.
The other dealerships have quite a ways to go to keep up with Ron Marhofer Hyundai of Green. And you can take that word to the bank! , Oh yeah and we did! Thanks again Mike Bell!!
Spent 2 days, 5 hours total to get myself into a new to me car. I had an idea of what I wanted and AP Moore worked with me and the financing department to get me out of there. Great experience overall!!!
The staff in the service department is always efficient and courteous. They take care of my vehicle and keep it in tip top shape. They even fit me in when there are emergencies that need taken care of, right away!
This was not my first experience at a car dealership and I can confidently say, without a doubt, this was m best experience ever. The sales representative I was with was exceptionally helpful and kind as I was shown around the lot. The test drive was nice and the route they have gives you a nice variety of environments to test the vehicle out on. Payment was a breeze and by the time I left I felt as though I knew everyone there. Best lot out on the automile!
I had been looking for a particular type of car online and ended up finding exactly what I was looking for at Peak Auto Sales. The only problem was that I live in Wisconsin. I called and spoke with Burt and he was extremely accommodating in all respects to help me to feel comfortable with buying a car from out of state. When I was ready to move forward Burt even offered to pick me up at the airport. When I arrived on-site the whole team was great to work with including Burt, Matt, and Chris. They had all of the paperwork ready so that I could get in and out quickly and on the road to Wisconsin. When I got home I realized that in the rush I had forgotten the spare key at the dealership and they offered to FedEx it to me at no cost! If given the opportunity again, I would certainly purchase a vehicle from Peak Auto Sales.
by Buyer from Broadview Heights from Broadview Heights, Ohio
October 24, 2018
When we walked into the Mazda dealership we were immediately greeted by Matthew Radeff. He was very professional and friendly. He patiently listened to our needs and showed us exactly what we wanted. We did not do a lot of research prior to coming but Matt explained all the different models to us. He stayed almost 2 hours past closing to finalize our purchase. We are beyond satisfied with the experience.
Before we walked into Mazda we initially went to Volvo next door and were not even greeted by the sellers. One walked up to us without even saying a word. We had to greet him. After the seller made it clear he had no interest in spending even a minute with us we left and went to Montrose Mazda where we met Matt.
We started the day considering purchasing a Volvo and ended it with purchasing a 2018 Mazda CX-5 Touring with package. Kindness and professionalism goes a long way.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
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