Dustin and Jordan got it done all the way around. I was working with them on a deal for a base 2018 cx-5 touring in red and black interior. They didn???t have one on the lot so they looked around for one. Although they couldn???t find one initially the very next morning I get a text from Dustin saying they found one and will do a dealer swap for me. Dustin goes down and gets the car for me and gets it looking shiny. Dustin and Jordan get our paperwork done before we go down to the dealer to speed things along and when we get down there they are friendly as can be. Everything went super smooth. Even Corrie in financing was super friendly, easy going and honest . Just as an example we but a large down payment so she(Corrie) straight up told us we didn???t need gap insurance and didn???t even try to offer it to us. As for the deal. Let???s just say I would???ve payed more for the same car used. It was a smoking deal! Next car we buy will be a Mazda and it will defenetly be with cardinaleway mazda in Mesa all thanks for the great straight up service Dustin, Jordan, Corrie and manager Matt gave us!
You can not get better service than Lisa Chabrier at San Tan Volkswagen!! She is a little ball of fire that GETS IT DONE!! She is willing to walk you thru every available car in your range, and then fights for you to get the best deal possible!! And while she's taking care of your paperwork, the rest of the office comes over to offer you a beverage and to just chat and make sure you're comfortable!! They do NOT attack you as you come thru the door, but will bend over backwards to help you with any needs or concerns. I just cannot say enough about what an amazing experience this was for me! Lisa is a rockstar!!
Brandon was very helpful in getting our 2013 Elantra in, even without an appointment. He also checked (successfully) for the existence of an extended warranty so that we only needed to pay the $100 deductible at pick up. Thanks!
I have not purchased a vehicle in 18 years and dreaded going to a dealership. My fears were soon set aside as I spoke with Bud Thomas, Sales Specialist at Bill Luke Tempe. Mr. Thomas's sales style is what I had hoped for in a salesperson...no pressure, truthful, and down to earth. He spent as much time as I needed to make my decision on the vehicle I was interested in. At no time did he display a desire to go do something else. Since I live 130 miles from the dealership, Mr Thomas delivered my vehicle to me. I have never had a transaction go as smooth as what I experienced with Bill Luke Tempe. If you are in the market for a new or used car, definitely seek out Bud Thomas. You wont be sorry!!!!
Purchase Experience Redeemed First of all, absolutely love the vehicle hence I'm a returning customer. I was contacted by the general manager about upgrading my vehicle lease 4 months early. I agreed, completed paperwork, and received the vehicle. There was a mixup in the remaining balance for the old vehicle but I'm happy to report that this has been resolved. I do like this dealership and the people there.
Ivan Torres was a pleasure to work with. He knew what I wanted and did everything in his power to make the deal happen. He and his team worked very quickly and kept me informed of the necessary details. It was overall the most painless new car purchase experience I???ve had thus far and I appreciate the entire team. Thank you!
The dealership got me an appointment within a few days of booking. Diagnosed quickly. Finished quickly. Got a fair bill. Service advisor was good at communication as well. Would for sure return for my Chevy work.
ABSOLUTELY PERFECT!!!!BEST ever service when buying a car
by Tapinfeet from DealerRater.com
December 4, 2018
Jorge was more friendly and kmore knowledgeable than ANY car dealer EVER. He moved the process along quickly but with lots of FUN and information. I would ABSOLUTELY refer him and the dealership to all my friends. THANK YOU JORGE FOR BEING SOA GREAT. kEEP UP THE GOOD WORK AND ATTITUDE AND ALSO THE OTHER MEMBERS OF THE STAPP AT cHAPMAN ON BELL RD.
Bought a new 2018 Hyundai Elantra from this dealership and was very satisfied with quality of detail and service. I received a fair price and my trade-in was equally fair priced. Follow-up was excellent, as well as the presentation from the salesman. I would definitely go back for another vehicle.
we were on a fact finding mission when we stopped at liberty buick. treated nicely even though we did not intend to buy at that time. ultimately, we traded in a pick-up and a fifth wheel on a 2019 buick envision. tim was patient with us even when we totally changed the color and style of vehicle that we initially wanted. we got more vehicle than we ever imagined at a manageable price.
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