Fantastic dealersip, even greater sales staff
November 6, 2018
My experience with Rick Case Dearlership was terrific, The space inside is designed for customers and their families and friends to be comfortable while car buying is going on. There is a great coffee and tea machine (free) and adequate snack machines is you are hungry and a large are with comfy chairs where you can watch a large screen TV. I worked with Joses Tavarez who from start to finish, never skipped a beat in providing great customer satisfaction. He was knowledgeable, patient and we drove 3 Tuscons with Jose explaining each one. I told him safety was my number concern since I had been in three separate accidents with an old Toyota Avalon I had been driving since I moved to Florida in 12/16. I wanted a heavy car with safety record.He answered every question I had. Jose had a Tuscon so he really knew that car inside and out. He tried to meet my needs 100 percent. I said I wanted a black car, everyone was trying to talk me into a white car. But Jose said" you need to get everything you want in a car." Jose went that extra mile for ,me.