Immediately after contacting the dealership about looking into a new truck, Mike Muckenfuss called and let me know that I would save a lot of time if I came to McLarty Daniel Ford in Bentonville. Mike got me into a brand new Lead Foot (Exterior color) STX V8 F150 and I'm happier with my truck now than I have been with any vehicle I have owned in the past. Oliver helped us agree on a deal, and I would strongly suggest for anyone looking to purchase a new vehicle to visit McLarty Daniel in Bentonville.
Received an answer to my review explaining our privacy issue. My personal information was obtained from our Department of Finance and administration by the aftermarket warranty wolves. We have been harassed by these folks which led to my poor review of this dealership. Please accept my sincere apology and please contact your lawmakers to prevent this privacy problem. The problems we encountered with service were explained to our satisfaction. We will consider this dealership in the future for our automotive needs. Thanks, Madison County Resident
This is the best experience I have ever had with a dealer service department. Very professional and kind. Answered all my questions on what my car needed. They even have shuttle service while car is being serviced. Thank you Crain Hyundai of Bentonville!
As a first time car buyer with no cosigner they made this the easiest purchase. Working with Zach and Troy made my day complete. Finance with Kyle was a snap.Blair walked me through the car and was very experienced in what apps and gadgets to have for my Camry. I Love this Dealership!
Best experience I have ever had buying a vehicle. If you are looking for friendly, professional and no pressure salesmanship...ask for Wally. He was so informative on the vehicles and their amenities. So impressed on everything from start to finish on the purchase. Everyone was so friendly! Great experience!
Didn’t have a car I needed, however they were very helpful on attempting to find me one. Very polite staff and customer service. The hold time was a little long however I was calling at their busiest hour (according to google)
The Honda staff are always there to make my visit easy. Great people from sales men to service. A comfortable experience. Galberto Monroy has sold us 3 Honda Accords and he is so enthusiastic about every sale. He makes the whole process effortless and he does it with a genuine smile on his face and in his heart. I will buy another car from him in 2 years!
A service department that is more like my friend's shop
by Jeff from DealerRater.com
November 25, 2018
It's not too often that I brag on a dealer, much less their service department, but I'm going to the trouble to now. The people there have worked hard to earn my trust by not just charging me the most they can but instead, they actively work to save me dollars. I respect that and will be giving them my business in the future.
I recently needed to get a new car, I decided to look at Hyundai and see if I could find something that would work good for me. During my time working with Crain Hyundai, Bryan Huddleston answered any and all of my questions (which were a lot!), explained all the details proficiently and honestly, and put me in a car I absolutely love. It was a pleasure working with Bryan and Crain Hyundai of Fayetteville.
Crain VW dealer is to be commended, they did exactly what they said they would do. Nothing like the Toyota dealership, that mechanics come from the back and get cash from customers, waiting in their car. Stating: I am going g to do it on my break so you have to pay cash now. I will not miss my Toyota because I have a great vehicle in the 2019 Jetta SEL Premium. Love this car and dealership!
I bought a car here with a 30 day / 1000 warranty. During the 30 days I discovered a mechanical problem. It turned out to be a very, very expensive problem, something that only the dealer could repair with new parts. At no point did they try to weasel out of the warranty. They had the repair done and lost money on the car, I'm sure. I couldn't be happier with the car and the whole transaction.
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