I recently purchased a Ram 1500 Nick Nelson and everyone there has been great to work with can't say I've ever had a better experience. Nick made the whole process extremely easy even taking messages and calls when he wasn't in the office to keep things moving. I never had to step foot in the dealership they brought the pickup to me the price was fair and things got taken care of very fast. I only had one minor issue and Nick resolved it very quickly. The staff at Eide Hyundai really make you appreciate good customer service!
I went down to Eide's just to look around, and ended up driving my new vehicle home the same day. The salesman, Jesse, was super helpful & courteous, along with everyone else there. It really helped to take the stress out of buying a new vehicle. They were very accommodating & answered all my questions. They made the process quick & easy, 10/10, will buy my next vehicle there.
Happened to be in town for other reasons..so I decided to stop by to see if someone would have time to check a tire that I was sure must have a slow leak in. My dash ???low tire dummy light??? had been on three different times in the last 8 weeks. At first I thought it might be temperature changes, but not that many times. Service department had it in and out in less than an hour , found the nail and repaired the tire.......at no charge....the wonderful lady in charge of the service desk said, when I asked her how much, she said ???We appreciate our customers ???!!! Thanks LITHIA TOYOTA 💕
I was immediately helped when I drove in but I didn???t catch his name. He was very friendly and offered a tire riotation which I declined. Lisa showed me I needed new filters so had those replaced. I was finished quickly and very satisfied with the service.
Dahlstrom motors offers an experience that is very rarely seen in business today: friendly customer service who remember your name, treat you like family, respect your time, and offer fair prices where negotiating and haggling are unnecessary. The service is so good, that I had one of the service managers stay after close to personally fix something on my car, just because that's how they do things there. I'm not unique, though, as this is how they've treated customers for years, and why in our town with another major Chevrolet dealership, you see more cars with the "Dahlstrom" sticker on the back. I'll only be doing business with Dahlstrom in the future!
Found vehicle on a Sunday and called Monday morning. They were very helpful and communication was outstanding throughout the entire process. Traveled into Grand Forks they picked me up and the vehicle was just what they said it was. Would buy from them anytime.
This was by far the most pleasant buying experience I have ever had. Ashley was extremely helpful and the best part was that she dudn’t Guess at anything, if I asked a question she didn’t know, she found out. I was very impressed by the others that came to introduce themselves and give me assurances that any problem or question would be taken care of. I was even introduced to the service manager and admin staff. I walked away feeling valued and satisfied that I made the right move. The vehicle is so great, Santander, that I have a friend looking into the fully loaded version. Thanks again for making this a great and no stress experience.
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