I???ve had an incredible buying experience with Arrow motors. Shawn was incredibly helpful, patient, and greatest of all; sincere. These are genuinely good people who will go the extra mile not only for a payday, but for your satisfaction.
I went in today to Dana Ford Lincoln to look at a Ford Escape. I worked with Shaunna Boreham. She is amazing, she listened to my concerns, was patient and found me a car I love. Shaunna walked me through the whole process. If you are looking for staff that is friendly, polite and patient you will not be disappointed. I totally recommend going to Dana and ask for Shaunna.
Adam was most helpful throughout entire process of our sight unseen purchasing of 2008 Saturn Aura, trade in, and delivering the Aura from Paterson, NJ to Rego Park, NY on the same day.
The representatives of the Illinois Auto Sales we have encountered were most professional, cordial and eager to provide with a quality customer service.
I???m so happy I came here! Ray was the best salesman I have ever dealt with! He was straight forward. He was honest. No surprises on those hidden fees some dealers hit you with! He was knowledgeable about the car I wanted and did his absolute best to get me the best price possible! I recommend anyone that comes here to ask specifically for him! Hands down best experience/salesman ever! Thank you so much Ray Like
The finance team needs better personnel that is customer oriented and not out for a commission. I really like my car but will not be doing further business with this particular dealer. I should have gotten out of there when I saw another customer lose it with one of the finance reps on the day I went to make my purchase. They put a new rep Carlos, who was begging for me to give them 5 stars, supervised by another guy who was his supervisor who was worse with less knowledge of the details on the plans he was pushing by the name of Andrew. Had to get consumer affairs involved in my case as they would not return my calls.
Saw a car online and called to set up test drive. When i got there the car was waiting for me to test drive.
I like that its a family owned business and respect their honesty in matters they discussed with me.
Easy & Quick Paper work! I had no issues and would highly recommend
I love this dealership for simple reason
Honesty and Transparency,I was shopping for months finally I purchased my car from Grand Automotive because of their full disclosure of total cost
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