everyone is always friendly and helpful. They take the time to tell you about your service and check in with you the car is ready to go.
If your reach over 100000 motor goes out
by azulblue from Lockhart, TX
January 13, 2019
This car was meeting my needs but just went over 100000 miles and it is in shop with Motor issues beware. I only had it 3 and half years and still paying on it and now I don't even have a car to drive.
Service people were very kind and courteous and very knowledgeable. Waiting area was nice, comfortable and clean. Coffee was great.
2 engine replacements in less than year and a half
by Shatfacekila from Spokane valley, wa
January 7, 2019
This vehicle is a piece of junk do not buy. 2 engine replacements bad hoses and possibly the tranny going already. Only good thing is the free towing for 100k so you can drop this junker off at the nearest Hyundai for repairs.
We were treated very well by our salesman Chris and David. We received a great value on the certified car we purchased and they worked with us after the sale to make sure we were satisfied with all of the details.
Reliability with Cool Features
by Darakai81 from Stone Mountain, GA
December 10, 2018
Great on gas. Nice extras like leather interior, sunroof, bluetooth. Sleek exterior. Served me well. Got totaled in an accident unfortunately. Great car nevertheless. Nice space for a compact car
Quick and correct service. Never a problem at Elgin
Hyundai. Great sales people and service experts.
Very clean facility. First rate dealer to buy and service.
This car is a death trap
by TW from London
December 12, 2018
I lease the car from Lex, I’ve had it for 2 years now and I’ve had nothing but problems with this vehicle, the car has had 3 gear boxes and still doesn’t work properly, today it got stuck in second as I entered a motorway. I’ve also been locked in the car with my family and I was locked out of the car with my 2 year old daughter stuck inside.
Hyundai have completely dismissed me.
I’m terrified that the car will catch fire and my family will be stuck inside the car.
Price for 45000 mile service. Service center is nice but lacks ability for disabled people. If was not for the price I would not have brought my Santa Fe there.
Most frustrating Hyundai that I’ve ever owned it a
by M&l from Massachusetts
January 9, 2019
Ever since the day that I purchased this car I’ve been getting contacted probably about once a year for some sort of an update or some BS that Hyundai says needs to be done to the car although it may be free never had a new car need so much stuff done to it I put down three stars and reliability because they have known mechanical issues that don’t rear their head until just after the drivetrain warranty is up! I personally brought the vehicle and had the timing chain tensioner is changed and it was actually a cam phaser problem and now it’s 2600 miles over the original warranty and I will probably have to pay for it out of my pocket
MY WIFE AND I WERE SHOPPING AND I HEARD A STRANGE SOUND COMING FROM MY FRONT DRIVERS SIDE WHEEL. I WENT TO ELGIN HYUNDAI AND WITHOUT AN APPOINTMENT, MIKE TOLD MEE HE WOULD HAVE SOME ONE LOOK AT IT FOR ME.
IT TURNS OUT MY BRAKE PADS GAD SEPERATED FROM THE PAD HOLDER.
MIKE TOLD ME I NEEDED NEW BRAKES ON ALL 4 TIRES. I TOLD HIM TO GO AHEAD AND FIX THEEM. MIKE HAD ME OUT IN LESS THAN 2 HOURS.
MIKE ALSO GOT ME $100.00 IN COUPONS SO I SAVED $100.00.
I WOULLD HIGHLY RECOMMEND ELGIN HYU8NDAI TO EVERYONE I KNOW.
THEY ALWAYS TREAT ME WITH COURTESY AND ARE ALWAYS POLITE.
2015 Veloster Turbo fantastic little car
by OrvNC Veloster Lover from MoyockNC
October 19, 2018
The only issue is the rear set up with the suspension. If you hit a big dip in the road on occasions it can unsettle the rear momentarily. Tyres aren’t the best standard issue.
I recently had the pleasure of purchasing a 2016 Corvette Z51 convertible from Wheels by RT. Brian was my salesman, super friendly and always available to take my calls. Terry is the finance manager that handled all my finance needs.
I picked the car on the internet, and completed the financing too. The whole process took 24 hours! Amazing customer service! Beautiful dealership too. My wife and I flew from Spokane WA to Chicago, then took a pleasant one hour bus ride to Rockford, where Brian picked us up. The car is everything I had imagined, and then some!. I would give this dealership more than five stars!
Loving my new car
by Izzy5355 from Chatt
January 10, 2019
This car is exactly what I was looking for. I was looking a car that fuel efficient and get me to weee I needed to be.
The service department was very nice to me and answered my many questions and I did not have to wait long and I came in without an appointment
Love it so far
by ericynot from Dallas, TX
January 9, 2019
I bought a 2015 black 3.8 Genesis with all available options packages less than a week ago. So far it's great. I do wish the rear seats could be folded down, but the biggest complaint I have is that there's no way to install a cargo net in the trunk that will corral bags of groceries, so I'm now having to transport groceries on the back seat floor to keep them from falling over. That complaint aside, I like its acceleration, stability, comfort, features (maybe someday I'll get them all figured out -- there are many), sound system (17 speaker Lexicon), and pretty much everything else about it. And for the money I paid, I don't think I could have gotten a better deal on any other car.
The sales staff and management staff were helpful, friendly and efficient. They combined to make the sale of a new car a prompt and well-organized experience.
Great used car
by BobT from Lakeland, FL
December 19, 2018
I have owned a 2004 Hyundai Sonata for the past 5+ years. So, when I decided to purchase another car, the Sonata made sense. This 2016 version has a great look, excellent gas mileage, a ton of interior room, and all the bells-and-whistles.
My family & I had a great overall experience at MotorWerks INFINITY in Barrington. My salesman Steve Mink was phenomenal & great w kids. He and Ali Nauraiz in finance expedited the sale quickly so my family could get in and out in a timely manor. Shop MotorWerks INFINITY and ask for Steve. Not only will you get a great deal but a great vehicle & buying experience too!!!!
This is my 3rd Santa Fe and is the best one yet.
by Janice D. from San Antonio, TX
January 3, 2019
This vehicle meets all my needs, love everything about it, so much so, I’m keeping it until I die or it dies, whichever comes, whichever comes first. I hope it’s the latter. 😀
My cousin and I visited Hyundai on 11/28/18 to trade in her money pit Cadillac. Dee Zavala was so helpful that she talked me into trading my 2011 Sonata . I can't express how great she and the staff were, especially since we didn't have the best credit. They made it happen for my cousin and I. I walked out with a 2018 Hyundai Sonata SEL and my cousin a 2018 Elantra loaded. FYI this is my 3rd Sonata from Napleton.
Perfect for Musicians!
by fiddlerfour from Providence, RI
January 5, 2019
This is the car of my dreams! It's the perfect size; not too small like the Accent, not too big like the Sonata, so it's a breeze for parallel parking. The trunk is surprisingly large- which is much needed for transporting instruments/equipment as well as everyday needs. I wasn't a fan of the backup camera at first, but now it's become a necessity and definitely taken strain off of my neck. The steering wheel radio controls and hands-free calling have also become a necessity, and I'm sure they've prevented many accidents so far.
Kim Cotter our sales representative was very helpful, friendly and patient with us. She gave us 3 different test drives in a span of 3 months without any pressure to buy. I thank her in closing the deal.
Decently reliable ..
by PCESS from Blackstone, ma
December 19, 2018
Just Carmel and I need that the time! It is very largely roomie with a third row in the back the leather heated seats are nice !
Only downfall, wish I had a sun roof
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