Slow to have a salesperson help us. Wouldn’t even walk us to the car, just pointed to the far end of the lot and said “it’s over there by the Carmax sign.” Sales guy didn’t listen to our needs at all and just kept repeating his script.
Though I had an appointment, it took about 3 hours for an oil change and the maintenance (tire pressure check, alignment, car wash). I thought I would be there no more than 1 hour. I appreciate Conner advising me of the cost of a part which was prohibitive and he did not order it. Something we both agreed to. (Over $600 for a fog light glass which had been broken by debris flying into it and breaking it) The staff are fine, but you need many more technicians to do the maintenance.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
Kyle Vavra is an excellent Service Consultant! He communicated the conditions of my car, and clearly spoke of, and even showed me the parts needed, as well as discussed labor required to make repairs. He prioritized the repairs so I could work within my budget to get them done.
The staff that I dealt with was friendly and knowledgeable.
....after a great test drive and a review of some cosmetic issues I went home to assess the pros/cons of this. I followed up the next day via email with several questions and never heard back from them....
Amazing car dealership. They have an excellent selection of cars and the customer service is always on point. Danny does a great job and will always go the extra mile for his customers. Would recommend this place to anyone without any hesitation.
Words can't explain how great these guys are!! I have bought 4 vehicles from them now, and im not planing on going anywhere else. I simply love these guys and the service that they provide. Thank you Mazal motors!!
I was shopping for a Benz ML350 for a little while. Found these guys on cars.com. The guys were nice and helpful. Answered all my questions and worked through the whole time I was there. I’m looking to change my wife’s car in couple of months now. I’ll definitely come back to this place again. I would recommend these guys to my friends and family. Great service. Thank you
Ms Rose Marie and Winston are awesome people they worked with me when I didn't have full payment great used n new cars I recommen anyone to this place never experience this kind of respect and courtesy from all they deserve all stars
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