I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Pick your vehicle, fill out the credit app online for approval in minutes. I was in and out in no time, the quickest financing at any dealership I have ever been to! Great service! Great prices! Great vehicles!
Great car selection, not the best customer service
by Joe from indy
December 1, 2017
Searched for a car online and went into the dealership knowing exactly which new car I intended to buy. Great facilities and inventory. However, it's clear that the staff isn't used to seeing folks of different ethnicities. I received several pointed questions asking where I was from, comments on my accent, and questions about which languages I spoke. All of which were quite comical as I was born and raised in Indiana, with parents and grandparents also from the Midwest and have the most "Hoosier" accent around. Ultimately I was able to ignore the rude comments/questions but left wishing I had given my business to another dealership. But the deals at this location are much better than the ones on the north side, so that was the ultimate decision-maker. North side treats you right, but the south side is better value in terms of cost.
Hello, I never wrote a review (good or bad) but I always read dealer reviews before buying. what made me write this review is reading a review submitted by a person with the name TK on October 26 of 2018, regarding a vehicle I already checked and I was amazed how nice it is and how very helpful the salesman was. I was at Indy Motors checking the Pontiac GTO they have at their lot, I drove it . it drives very good and smooth. By the way I did not buy it is still at their lot any one can go and check it. I bought another vehicle from them and it is as nice as the GTO.
Thank you Indy motors I love my new car and I will comeback.
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