Recently bought a used car to replace one totaled in an accident. Found exactly the car I needed. Service was prompt, efficient and courteous, and the car was personally delivered to me. Subsequent check and inspection showed that all problems mentioned in the original Carfax report had been fixed. I couldn't be more satisfied.
In-and-out, fast service & NO stress... THANK YOU!
by SLovett from Norcross, GA
July 5, 2018
I went to Carmax on 4th of July. The place was not super packed, so that was great. We had a little 9th month old on tow, and were nervous that it would take us all day to shop. The only thing that took a lot of time was waiting for a sales man. Apparently, the new young guys at the front were more interested in flirting (yes flirting) with each other and playing around than realizing that we needed help or just plainly asking us if we were being helped. That really bothered me, as we wasted 30 mins just sitting dumb. The front desk girl was no help.. she was the one to tell us to sit and wait and then no where to be seen. Finally someone professional and extremely courteous walked by ... the service manager. He quickly apologized for our wait, and brought along Daniel Claudio. I am SOOOOOOOOOOOooooO thankful he did. Danny was professional, kind, humble, hard-working, and just all the way a pleasure to work with. He represented Carmax the way it should be. He took the details of what we were looking for and walked us around to cars that would fit our needs. The second car (nissan pathfinder) was a recommendation from him... and that was the car we bought. Danny if you're reading this... THANK YOU! You're such a great employee and that deserves recognition.
Loved my very smooth buying purchase from CarMax last night the salesman Ricardo was very nice and very knowledgeable very impressed with him he was courteous and pleasant! Had a very good experience! Thank you Ricardo-CarMax!
I worked with the staff there. George and William worked with me on the vehicle I wanted, 2011 E-class. They were helpful in the process and followed up with me through out the process. I had a great experience at United Luxury Motors, if you need a vehicle , they are the place to go !
by Florida Buyer - Infiniti QX80 from DealerRater.com
December 1, 2018
I purchased a QX80 from Nalley Infiniti with the assistance of Larry Jamison and Stasha. These two individuals provided a wonderful and seamless customer experience. Pricing brought me in, price was honored fully without shenanigans, and the staff could not have been better.
We were very impressed with Byron’s laid back approach. Showing me the product I was looking for and trusting me to take the van for a test drive gave my husband an opportunity to see our future purchase. The process began on a Wednesday and we were official proud owners of a white Honda Odyssey by Saturday. We Love it.
Post sales has not been as smooth. We were promised replacement caps for the vehicle that have yet to be replaced. The caps are not required for the van to run but they are cosmetic and a deal is a deal. We did not haggle when discussing price. We asked for a cap to cover the back seat legs and a key fob. My husband paid $100 extra dollars to to get an extra fob made for the van. The owner paid the $100 back in cash and said he did not want to deal with it post issuesbarebyour problem and not the problem of the dealership even if it was part of the agreement before the car was purchased.
Overall, i would do business with this dealership again. I never felt pressured by Byron therefore I feel like the van was our decision to buy and not some high pressure shady dealers decision. Thanks Byron.
The car was exactly as advertised. I drove from SC to Atlanta to see the car. I had spoken to Dianne on the phone and she had the car ready to go. The whole transaction was effortless. After the test drive I was driving the vehicle home in 45 minutes. Enjoyed the experience.
Travis Foster is the man. There was a lot of negativity dealing with the sale of my CLS 550 but he stepped up to the plate and hit an home run. If it wasn't for his professionalism I would never have purchased the vehicle. Make sure you ask for Travis👍🏼
Oh my. What a wonderful experience! Shane B. and Abby F. were nothing short of amazing. I had no idea what a wonderful dealership Willet Honda in Morrow is. I literally was financed and my new CRV was detailed in about an hour and a half . Even the gentleman in charge of the detail shop was high fiving me. Trust me folks, look no further. I'm a Willet Honda customer for life.
This salesman was top notch! Travis went above and beyond to make sure I purchased the car I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a car the process was absolutely painless. So quick and professional. I felt like travis really helped me find the right car for me and my needs by the end of the whole process! I would recommend Atlanta autos(Travis in particular) to anyone who is looking for a new or used vehicle.
I have personally owned 11-13 Lexus vehicles since my first LS400 in 1990. We have experienced a number of salespeople over the last 18 years, but none as efficient and personable as Chad Douglas. My purchase of a 2018 LC500 and the trade of my Mercedes SL500 was all done over the phone as I live in Texas. Chad and Nalley Lexus helped to make this purchase enjoyable. Thank you!!! Larry K.
I purchased a used car from Grand Motorcars on 11/29/18 and I must admit it was a great experience. The entire staff was very friendly but I was to take time to single out Janice Curry. Janice was patient as she worked with me and provided answers to all of my questions/concerns. She certainly made my buying experience very pleasurable. I???m excited to drive away in my new used car. I???ll be back to purchase my next vehicle. Thank you!
We can’t say enough good things about Northpointe Volvo and our salesman Rick Small. We had been in the market for a late model Jaguar XJL since last May and during our search we saw the bad and the ugly in used car sales. When a car showed up in Alpharetta, Ga, 300 miles from where we live we needed further information and assurances that car would be there when we got there, the car was as advertised, and that there suddenly wouldn’t be surprise dealer charges we weren’t expecting. Rick was outstanding in answering our questions via email and in sending photos of the car and the Carfax. He assured us the car would be there when we arrived and did not hit us with surprise extra costs. He is not a high pressure salesman and allowed us to take our time to make the decision to purchase. Northpointe also gave us a good deal on our trade in and we were in and out of the dealership in less than 3 hours. Everyone in the dealership was very nice; the dealership, itself is light and airy and the Starbucks coffee, soda and water was a nice plus. We would definetly reccommend Northpointe if you are in the market and ask for Rick Small. We will definetly drive the distance the next time we are in the market for a car and we will definetly go back to Rick.
I am so happy I chose to buy my 2015 Lexus ES 350 from Hennessy Lexus of Atlanta. Sales Rep, King Hardy, was awesome!! He gave me exactly the car I was looking for. He was professional, friendly, and very knowledgeable about the Lexus Brand. It took less than an hour to purchase my car. I want to personally thank the entire staff for providing excellent customer service!!
Hands down this was the most pleasant and stress free car buying experience EVER! My senior sales consultant was Shenita Monroe at Carmax Norcross , who was an excellent salesperson to buy my 2015 Subaru Outback car from . Highly professional , courteous and detailed , are the words that come to mind to describe her exemplorary customer service style . We initially enquired about the vehicle online and discovered it was at the Kennesaw Carmax location . She immediately requested a transfer so that within 24 hours we could conveniently test drive and finally purchase the car. She is the real deal and we can't recommend her enough . Please make this woman a sales manager !! 5 STARS...
I visited Gwinnett Chrysler recently with the intent of looking for a new car to purchase in the next couple years. I was assisted by Lamoris who was very knowledgeable and helpful in helping me to identify the next car I would like to buy. Very pleased with his professionalism. Thank you!
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