These guys do a great job making sure I get my service needs met. I am particular about dealers sticking to their warranty and that's one of the best 'features' of Fette. I never get a hard time about warranty claims. They always have a loaner waiting for me. Would by from them again.
The rating I gave was very good because this experience was an exceptional one and the first time with a luxury vechicle and top rated dealership. I was recommended to the Pepe Infinity dealership my a family member who does business there and I will refer others to that dealership as well in the future.
From the moment I drove in the dealership I received friendly and professional service. Alex, my service technician, knew me by name and welcomed me. Alex walked through the service with me and helped to make it a great experience. Pepe Infiniti Service delivers a 5 Star experience.
We had a wonderful experience with our Saleman = Josias Maduro. He is a fine salesman and very polite and shows great standards of professionalism. I would highly recommend Josias to my colleagues and friends who are seeking to purchase a vehicle. He has outstanding and Infiniti is fortunate to have a salesman with his qualities working for them.
I have leased with Nissan in the past and switched over to Infiniti. The staff made the transition smooth and enjoyable. They answered all my questions and were easily accessible whenever I needed assistance. Highly recommend!
After having a bad experience at Infiniti of Lynbrook ( see my review) I called Manhasset and spoke with Vin, gave him all the details of what I wanted, and agreed on the price and when to pick up the car. I arrived at the appointed time and was introduced by vin to Jerry C., who took over at that point. I got to test-drive the car I was going to buy, signed all the paperwork, and about an hour later was out the door with my new 2019 Qx50. Jerry took his time, even stayed after closing time to show me all the details and even called the next day to inquire as to how I had made it home. This is my fourth Infiniti and I can tell you, this is real service !!
The customer experience is unmatched, the service and advisors are very attentive and helpful. They do everything to make you feel at ease about leaving your vehicle for service with them and if they have a mishap they make it right. They really show they want your business and will go the extra mile to get it with their customer service.
Had a great experience with Infiniti of Manhasset. Our sales person Shaun Banks and sales manager Paul Dapontes went above and beyond to help us find the perfect car. The Q50 rd sport is an amazing car. We love it!! Thanks Shaun and Paul for everything. If you are looking for a car, we highly recommend going to Infiniti of Manhasset and ask for Shaun and Paul!! Thanks again!!???
Very nice dealership. Good people to deal with. Currently facility is under a major reconstruction project and they are still doing a great job. This is our second vehicle with the .
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