I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
My previous Infiniti Dealership closed. Fortunately I found my trusted, long-time Service Advisor, Jeremy Scheetz who is now at Infiniti of Tustin, a dealership that is thankfully much closer to my home. This was my first visit to Infiniti of Tustin and only for an oil change and courtesy car wash. They were five stars. I look forward to updating my post over time.
We searched online for cars and drove to several different dealers. We initial came in to purchase an Audi but after negotiation we settled on a BMW. All of their cars are in top shape. The first night we didn’t make a deal so we contacted our sales guy (Ronaldo) via text to discuss our options. He worked on our deal and we had our own finance in place. The deal was made and we returned to the dealer to trade in one BMW for a much newer BMW. Once we got into finance Sinbad informed us that he got us a MUCH lower rate with lower payment. I would recommend hitting Ronaldo up for a your next vehicle and have Sinbad take care of your finance.
Fantastic car buying experience. Great and quick responses. Answered all by varying questions. Very easy to work with. I was able to negotiate and agree on parameters of a deal via email/text, thank you Adam! I live in Northern Ca and they by far had the most competitive pricing I could find on a CPO Infinti in all of CA. They were even able to overnight the documents for me and arranged to ship the vehicle to me, which eliminated the inconvenience of me traveling down to purchase and pick-up the vehicle.
I had the recall of the Seat belt taken care of on05/16/17. Trevor checked, the paper work, and made sure that this time every thing was in order. Friendly and efficient.
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