Art was great to work with -- very thorough, always available when I had questions, and really knows his product. The dealership physical plant was very nice. I'd give the whole experience two thumbs up.
by Repeat Buyer from Newburyport from Newburyport, MA
November 29, 2018
This is the third vehicle that I have purchased from Signature. In each case the deal was easy to conclude, and no haggling was necessary. Prices and trade in values are fair, and the cars are in excellent condition.The third purchase. Need I say more?
This was by far the best car buying experience that we have ever had. David Moretti was very accommodating and had a great attention to the small but important details. He was very personable and certainly made us feel like we were talking with an old friend. We would highly recommend David and all of the Michaud TEAM to any perspective car buyers. (In fact, we have already referred him to our daughter and son-in-law!)
I strongly recommend this dealer. They always have a brand new loaner car when i take the car in for service. I leased a QX60 from them three years ago. Every time i have had service they are professional and courtesy. Matt Shafman has always made sure my car was ready and service was completed before i came in to pick up. They even wash the car ever time i get service. The interior lights would not turn on i called and told them, they said to just bring it in without an appointment and they would take a quick look it was just a fuse only 5 minutes to fix and then they washed it. Love this place.
Routine maintenance/ evaluated for tire replacement
by JAMES.PERRY from DealerRater.com
November 13, 2018
Went in for routine maintenance, asked them to check the tires and was able to get a good price and a next day appointment to get everything taken care of so I didnt have to take time out of my work week. Great experience as always with the guys at Kelly!
I recently purchased my 3rd infinity and had another great experience. Peterson who was the salesman on my last purchase, remembered me and met my every need and idiosyncrasies. He went well beyond most peoples tolerance with my seemingly silly requirements. After we made the deal, I worked with Kell signing. He also was very kind and friendly and I genuinely felt very comfortable working with him as a single woman alone. Not for one moment did I feel like I was an easy target for a slick sales pitch to get me to spend more than I was comfortable with. As a manager of a restaurant who deals with may employees that I???m not always proud of, you should be proud of Peterson and Kell???s representation of your dealership. Well done!
Thank you for all your help to get me my newer car. I am very pleased with all your services I have received thru your company. Would really recommend any one who is looking to buy car to get one from you Thank you again.
My experience was exceptional,the staff was courteous and professional.The repairs were done on time,and the service manager Erio communicated with me throughout the service process.I will recommend this dealership to my friends and family.Please thank Erio and the entire staff for a job well done.
Steve you made my experience painfree!!! Your no pressure and professionalism was simply the best!!! You were a joy to work with!!! Thank you!!! I love my car!! Your the best!!
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