My family has been using North End motors to buy the cars for our family members for years now. It is always a great experience from start to finish. We always reach out to work with John Fernandes every time we go. He truly listens and pays attention to detail when you describe what you???re looking for, goes over all questions you might have and you never feel pressured to purchase. He definitely puts the customer first to make sure they are happy and get what they need as smoothly as possible. Highly recommend!
I recommend Howie the manager of Boch Nissan. He is very friendly, and professional. He is a guy you want to buy a car from. The salesperson JP is a very nice person as well. I will buy a car from these guys in a heart beat again !
The right rear brake on my ???14 Q50S has been making a horrendous squealing sound for several months. After having an incredibly difficult experience working with the Infiniti dealer I purchased the car from in central Mass, Infiniti USA sent me to Infiniti of Norwood. Nigel and his team have been excellent to work with! Great communication, easy to talk to, tremendously helpful and a pleasure to work with. Thank you! I feel as though they have gone above and beyond to help me resolve this issue (and we are still working on it.) I also had an oil & filter change while my car was there. The job was done well and engine compartment was clean / no oil spills / drips. The cost of the oil & filter service (synthetic) was about $40 more than at my previous Infiniti dealer though. Thought this was a bit high, but honestly, the quality of service I am seeing is worth it. Great experience, thank you.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I brought my car in for service that took me in and had a loaner car for me within 10 minutes. While the serviceman moved my car he noticed a very small detail that I never noticed and took care of it, in the 2 minutes he was in my car. My car was finished on time and on budget. I would highly recommend Infinity of Norwood
I very rarely write reviews, this is an exception and worthy of time to do so. I recently purchased a vehicle from Land Rover Jaguar in Peabody MA. My salesperson was Vito and I have to say he changed my perception of car salespeople. He is honest, straightforward and follows through with what he says he is going to do. He returns calls, email and voicemail promptly. I highly recommend you ask for him if purchasing from the dealership. He is an exception to the norm. I also dealt with Tom Hamilton, the pre-owned car manager. Again, a wonderful experience and a very solid person, very motivated to give a exceptional client experience.- and did so with me. Finally, I dealt with Gus from the finance department. Typically, in my experience, these are pressure-oriented situations. Gus was zero pressure, straight to the point and very informative. After doing my research I bought the extended warranty for my vehicle. This was truly a wonderful client experience working with Peabody Land Rover Jaguar.
I drive from RI to Infiniti of Norwood because the Service Dept is very professional, very competent and communicates throughout the service experience. (Infiniti of Norwood should educate my local dealer on what real Service should be to the customer)
Great service center and customer service. Anthony T was awesome very informative and extremely kind. Answered all my questions and kept me up-to-date. Service tech Jeffrey was great extremely helpful and very professional.
I met with David Wyman and the guy is a stud, he was AWESOME! He made the whole experience relaxed and enjoyable. He explained every step of the process perfectly and had all the answers to my questions. I couldn't be happier with my new car!
David was professional, informative and a pleasure to deal with. There was no pressure--but showed respect; giving us facts so we could make an informed decision. I would definitely recommend David and this dealership to everyone!
See David Wyman for a great deal at Infiniti of Westborough
by wrangler92 from DealerRater.com
November 0, 2018
Stopped in at Infiniti of Westborough on Saturday after scheduling an appointment with Jessica Martinez online. We were greeted at the door by David Wyman, Sales Consutant. He listened to what we were looking for and had our new QX60 brought around for a test drive. The QX60 was awesome. Spoke with John Cantlin, General Sales Manager, and he made us an offer we couldn't refuse. David had our vehicle prepped, transferred our plates while we completed paperwork with Henry Rodriquez. The only delay was our friend who rode up with us loved the dealership, the staff and the deals, she bought a QX50 at the same time. We drove back to Cape Cod, very happy campers in our new 2019 QX60. If your looking for a great deal, go west to Infiniti of Westborough.
I just want to say today I had the best experience ever! My salesmen Greg hands down top notch! He was very professional, had lots of knowledge of the car he sold to me. Took the time to show me every assett of the vehicle. He made sure I was all set and my car was connected to all my gadgets! I give him 100% customer service hands down! Shout out to you Greg Souza!😁 Hanover Ma!
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