Craig Barrett went above and beyond in helping my wife and I in choosing our vehicle ensuring we bought exactly what we needed and making the process as smooth as possible.
excellent luxury for the price of a mid class
by LeoZZZ from LA, CA
December 17, 2018
It’s like driving a 60k bmw but only paid 40k, best value car I have ever had. The aggressive looking is awesome, plus the seat is very comfortable. The only down side is gas mileage of the car is always around 20mgh, not 23 as they stated.
BEST customer service ever! Todd Ritter and his team are the best. Treated me and my Mom the best out of multiple dealerships. No pressure and very knowledgeable of product. The other dealerships did not take us seriously because we were women and did not know their product or didn't have a lot of inventory on the lot. I will definitely be referring them and go back when I need to upgrade. :-)
Shocked at the amount of interior Road Noise.
by Ford Fan from Las Vegas, NV
January 1, 2019
Road in a brand new Q50 with a friend who had it as a rental. I was astounded at the amount of road noise in the cabin and all windows were up. Had to raise our voices to talk above the road noise. Shocked because I've always heard that Infinitiy's are great luxury cars. I'll stick with my Ford Explorers...they are dead quiet.
Shawn Pollard and Esther Shamouel made our recent purchase very pleasant! They went the extra mile for us in several different ways! It was a pleasure doing business with both of them!
Best handling car and most comfortable car !
by TexasFlorida from Naples, FL
December 11, 2018
Drives phenomenal in rain slick conditions and it’s very responsive when stopping quickly etc. Comfortable, classy, and sporty with a posh interior! Seats 5 people comfortably and the trunk is quite spacious too!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Fully loaded Q50!
by Daniella from West Henrietta
November 22, 2018
This car is the perfect combination of luxury and sport. Its 300 hp is perfect, not too much not too little. Its beautiful inside and out. Perfect for my family lifestyle as well.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Q50 red sport 400
by Andrew from Nyc
November 19, 2018
I was thinking about getting this car and staying with Infiniti but I was really not that impressed with this one it was the base model red sport for about $55,000 sound system was flat and the performance wasn't really that good I put it through several tests and it wasn't that fast at all. It was a big disappointment being that I had them locate this car and that's why I didn't get it because it didn't perform good in the test drive. The features I was not that impressed for a $55,000 car that wasn't even that fast.
We lost our cars in the Camp Fire and so we had to buy several new cars. We went to several dealers and the salespeople descended on us like red meat. That is kind of what you expect from car dealers, but emotionally we were really having a hard time with it. When we went into the Infinity dealership we could not believe the causal, friendly environment there. We were greeted and then left to walk around alone and see what we liked. When we had questions, Steven was right there to answer but he wasn???t dogging us all over the lot. Once we felt like we had found the right car, Steven encouraged us to take our time. What sales person does that? At the other dealers we felt like we were surrounded by hungry salespeople that were pushing what they wanted onto us. Steven was like a family member. The color wanted wasn???t there and Steven happily drove to the Bay Area and picked it up free of charge. When we picked it up, the GPS didn???t work. Steven immediately gave us a loaner and offered to drive our out to us first thing in the morning (2 hours away). It is not just that they took care of us, they made us feel like they were happy to do it. If you want a great buying experience, that is the place to do it!
by JC from Bradenton,Fl
November 18, 2018
I love everything about this vehicle but wish it were shorter in length.
I’m sure I am a small minority preferring a shorter length like the G35 I had years ago but I do love everything else about the car. Very happy to have the back seat fold down. That’s crucial too. I wish you made a two door that would be the same price (no sports needed) just a smaller car without paying more.
We worked with Sarah Farinsky and the Costco auto program. Sarah was absolutely wonderful and very knowledgeable about the QX50's features. There was no pressure and the Costco auto program seems to have gotten us the best price with no hassle. This was a great experience and I would recommend Roseville Infiniti, Costco auto, and Sarah to anyone looking to buy a new car.
Most well-balanced premium sedan to date
by Abueddy from Newark, DE
November 18, 2018
I love this vehicle. It has plenty of power, is absolutely gorgeous, and can handle all weather conditions. My few dislikes are fuel economy, requires 91 octane minimum, small trunk space, no spare tire and rear seat legroom could use an extra inch or two.
This was the easiest car purchase we have ever had. Had an appointment with the sales manager (Steven), he even touched bases with me that morning. Sarah was assigned to us for the sale and consultant on the car we were interested in. From beginning to end it only took about 2 1/2 hours and that included walking us through the important features and what we might use the most. We couldn't be happier with this dealership. Thank you Steven and Sarah for a great experience. Penny
Car with everything I needed
by WSW3223 from Mtn Brook, AL
November 7, 2018
This car met all my needs.... Great styling, electronics, power, safety features, ease of use and great dealership! Will definitely recommend this dealership and cars to my friends.
I can???t say enough about our experience with Sarah. She went above and beyond our expectations. We would highly recommend her. We will definitely work with her again
Excellent interior and exterior colos and design
by David from Beverly Hills
November 5, 2018
For the unbelivanle price i got to choose my favorit exterior color of Metalic Almond Mocha with wheat anterior.
Very Schick and stylish with comfort andnperformance combined offered by 3.0 Turbo engine.
It’s a great deal with the price of the vehicles I’m just kind of iffy in regards the location for maintenance and repairs I’m still looking to buy a vehicle and I think I should be getting it in the next two months
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
We bought a used truck from Ryan Handy and would highly recommend him for your next purchase. He was extremely knowledgeable and helped us to get the best price. Call him when you are ready to buy.
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