November 6, 2018
If you need excellent customer service, kindness, and friendly employees, this is the place to go! The air conditioning in my 2013 JX 35 went out shortly after leaving home. For 8 1/2 hours my daughter-in-law and I sweated and almost suffocated in 91-95 degrees weather on the road. We called Infinity of Cool Springs panicking they'd be closed by the time we arrived, but Libbie Niswonger told me not to worry. They would not close but would wait until we got there and have a loaner rental car waiting. Sure enough they did and actually helped us unload my SUV and load everything into the rental. We were packed to the ceiling with everything imaginable to move my grandson into the college dorm (who was not with me). I was close to a heat stroke but Daniel and Libbie diligently took over. The compressor had gone out! I was out of warranty, but I was given a fair price. They went above and beyond in helping this worn-out, burned-up, 75-year-old grandmother! I HIGHLY recommend their services! SUV was ready the next afternoon. Yay for Infinity of Cool Springs!