December 3, 2018
Infiniti of Stuart made purchasing my new QX 50 SUV an easy decision. One of the few Dealers who I have contacted that actually gives you detailed information over the phone or by texting, I knew that we had a good chance to make a deal before I went to the Dealership for a test drive. The exact QX50 which I inquired about was freshly detailed and parked outside waiting for me when I arrived for my test drive appointment. Mathew Carlisle, my Salesperson, met me at the door and off we went. He was very knowledgeable about the vehicle and the advantages of buying an Infiniti from his Dealership. Upon our return to the Dealership, I then met Willie Heflin, the New Car Sales Manager, who was most helpful and informative about the financial and leasing options available. Once I decided on leasing the vehicle, Mathew then presented me with a clear detailed offer that included a very fair trade-in allowance for my current vehicle. After we discussed a few minor adjustments to the offer, we arrived at Deal. The whole process only took a few minutes and at no time did I feel pressured. I always felt like they wanted to work with me and appreciated my business. I then completed the purchase with Hus Ebrahimi, the Finance Manager, who was also truly excellent. Mathew then presented me with an Infiniti swag bag with some nice Infiniti merchandise to take home. He also spent a great deal of time showing me how to operate all the tech and safety features of the QX50 and made my first 30 day complementary service appointment. The Dealership also offers free car washes, a beautiful mini Starbucks cafe with complementary snacks and drinks, and the optional ???Auto Butler??? automotive detailing system. I have been to a number of Infiniti Dealers before, who usually attempt to offer a first class experience, but they are no match for the staff and facilities at this Stuart location.