Everyone was so accommodating with us as we purchased a larger, new family vehicle. Carl was incredibly knowledgeable and explained every new feature of the car to us. He also worked with us as our schedule revolves around our infant and even came in the day he was supposed to go out of town for a family holiday! I would recommend this dealer to anyone looking to buy a new VW!
Overall great value!
by Ref13 from Worcestr, MA
December 25, 2018
Just purchased this beautiful car! Over all it’s a 5 star vehicle across all lines. My only small complaints are why why would you put the center console storage so far back that you car barely access it (and it’s rather small) and the glove box is also a bit tight.
Other than that feel confident to purchase this vehicle. You will not be disappointed!
We take our van there after many years of us going to our dealership we realized that car sense is a reliable and trustworthy company who are honest and have fair prices. We highly recommend this dealership.
I can actually say I love this car!
by Megatron from Alpharetta, GA
January 10, 2019
Since 2009 I was in love with the Genesis coupe but couldn’t afford it and been wanting it up to 2015, then I moved toward the Genesis 5.0 sedan or the Infiniti Q60 to look more my age. when I decided on strictly sedans I started looking at the Lexus GS 350 and the Infiniti Q50S. I test drive both and fell in love with the Q50S. Good speed, good power, smooth ride, a lot of features (depending on the trim you get -mine is just about fully loaded-), fun to drive, pretty good on gas even though it’s a V6, tons of safety features, looks mean but sleek at the same time. Awesome car and would recommend to anyone looking for a fun car to drive as well as safety oriented!
I was met at the door by Rich Wall. Discussed my lease options and found the perfect fit. The entire experience was quite pleasant. I'll be back for another.
Fastest car I have ever owned in style
by Infinitifan1 from Derry
December 13, 2018
Most beautiful luxury car with the best premium performance! Love the steering and handling with the power behind it!the double screen is so state of the art and adds to the beautiful design of the interior.
If zero stars was an option, that would better describe the service provided by this dealership. Not only did they make me an appointment for body work with a loaner vehicle and then tell me that I couldn't keep the loaner vehicle during the body service (because their body shop is in Cranberry....not sure what that has to do with anything) but also said they wouldn't be able to do the body work until the following week. To make everything even worse, when I took my car elsewhere for an estimate, I was told that the previous repair done by the dealership was terrible and would require more work and money to repair in order to fix the shoddy job. I bought a luxury car for a reason.....the first benefit if owning an Infiniti on the Infiniti USA website is service and courtesy vehicles.....neither of which this dealership provides. I will go out of my way in the future to never give business to any Cochran dealership and let everyone I know to do the same. The dealership has contacted me and is trying to make this right and being very accommodating. More to come.....
Q50 with 3.7L V6 is a monster
by Frank.Cai from Boston, MA
January 27, 2019
I bought Q50 just this week this is my second, my first car just gets totaled by a claim. The Q50 is a powerful car, that gives you the speed you wanted. However, the system of this car is kind of old, and the touch screen is slow, but this is no matter at all, the V6 will let you forgot those small issues. This is the car I personal believe worth to buy.
Have bought several Nissan's from another Cochran dealer. Vice going all the way down to the South Hills, Kristen and Mark were able to make accomodation and handled everything like I was some kind of VIP. It was a great experience. It is quite an operation, and the facilities are top notch. The waiting area, internet, amenities, etc (although I did struggle a bit with the coffee/espresso machine!) were top notch as well.
Comfy ride at a good price
by Frank from Modesto, CA
January 26, 2019
I test drive a few of these cars with different mileages and they all had similar features. Each car drove very well with great power at your disposal. If you’re in this price range this is a good car for you.
My experience was positive. Alex picked me up from the airport as I travel from Georgia to purchase this vehicle. I was nervous about such an endeavor, but he allayed all my fears, answered all my questions accurately whether big or small and made me feel comfortable with my purchase.
2017 Q50 AWD
by DoubleD from West Nyack, NY
January 2, 2019
The vehicle is well designed. Interior cockpit is excellent. Since I purchased the vehicle in Oct. 2018-it's too early to determine realability.
Did have an alignment issue after purchase which dealer corrected. Unfortunately even though I had an extended warranty, they charged me for the realignment.
Alex did a wonderful job. Expediate and very professional. I would recommend him and Cochran Infiniti, South Hills to anyone looking for an Infiniti. My experience with Alan in Finance was equally satisfying.
More car for the money
by Tom in Lincoln from Lincoln, NE
January 13, 2019
This review focuses on the Q50 AWD vs. the BMW 328ix. I was surprised about the driving performance and interior functions. The Q50 comes with more interior stuff, including a better experience with the control screens. In short, it has more tech on the inside. The Q50 has great acceleration and handling-faster the the 328. The BMW 328 still has superior handling and design-it's just got more swag. For the money, however, there's more confidence in driving the Q50 after the warranty runs out. Having just driven the Q50 in six inches of snow...it does very well, even on un-plowed side streets. In summary: The BMW 328 is cooler, and handles slightly better. The Q50 has better tech, is more comfortable, and still fun to drive.
My salesman, Alex Poarch was awesome working with me to get me into the perfect vehicle! His perseverance and professionalism was outstanding and he genuinely cared about me during the entire process! Thanks again Alex for everything!!
Shocked at the amount of interior Road Noise.
by Ford Fan from Las Vegas, NV
January 1, 2019
Road in a brand new Q50 with a friend who had it as a rental. I was astounded at the amount of road noise in the cabin and all windows were up. Had to raise our voices to talk above the road noise. Shocked because I've always heard that Infinitiy's are great luxury cars. I'll stick with my Ford Explorers...they are dead quiet.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
excellent luxury for the price of a mid class
by LeoZZZ from LA, CA
December 17, 2018
It’s like driving a 60k bmw but only paid 40k, best value car I have ever had. The aggressive looking is awesome, plus the seat is very comfortable. The only down side is gas mileage of the car is always around 20mgh, not 23 as they stated.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Best handling car and most comfortable car !
by TexasFlorida from Naples, FL
December 11, 2018
Drives phenomenal in rain slick conditions and it’s very responsive when stopping quickly etc. Comfortable, classy, and sporty with a posh interior! Seats 5 people comfortably and the trunk is quite spacious too!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
New car purchase. Friendly service. Efficient service. Knowledgeable staff. Helpful staff. Professional staff. Would definitely recommend. Great deal. Love the Subaru commercial. Wonderful give back offer to charity. Note, Subaru was not listed on survey. Had to check Saab to be able to send survey. Need to update when you receive.
So in love with this vehicle
by Darla from CA
December 28, 2018
This car was an awesome fit for me. A good size sedan. The exterior looks awesome love the body style with a sporty look. Luxury interior and the technology these cars have are insane. So pleased with my purchase.
Talked about it for months, researched and then went on Life Mart. John contacted me shortly thereafter, of course I didn't answer right away but he kept trying and said they had what I wanted and would I like to stop in and see it. He was great, not pushy but informative and really worked with my budget and trade in.
Hands down the best car
by Infiniti Fan from Chicago, Il
January 22, 2019
I owned a coupe G37 and then a G37 4 door, finally upgraded to the Q50 and by far this is the best Infiniti I’ve owned.. LOVE LOVE LOVE ❤️
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