I have been to multiple dealerships the past few months and no one wanted to help me. My lease was up in a few months and my credit is not that great. Gary was amazing I told him my situation and he did not turn me away. We were able to get me into my dream car and the payments are right where I wanted to be. I was treated with respect and had tons of help. Thank you guys so much!!!
Shawn Winn was my sales rep. Went above and beyond his call of duty just as well as David the Finance Manager. They made what has always been an ordeal for me a very pleasant process. The knowledge of product and customer service was excellent. Thanks again
Everyone is so awesome there. I feel like I am at the Ritz for cars!! They made me feel like I was the most important customer they have. The car is unbelievable. Test drive oneof these babies and forget about BMX and LEXUS!
I am a customer for life after my recent experience with Daytona Infiniti. Kyle Dean was my salesman, and he made each step of the car buying process effortless. He wasn't satisfied until I had the perfect car. If you want to be treated like royalty, stop in this dealership and ask for Kyle. Everyone at Daytona Infiniti is extremely helpful. Diane and Bill in the service department provided lightning quick service, too. Not to mention my new Infiniti drives like a dream. I'm a very satisfied customer!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
The customer service, and selection of vehicles is by far the best around. The shop is extremely clean, and the staff are very approachable and kind.
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