Best service and experience by far. I was very happy.
by Stevensmichel4 from DealerRater.com
December 5, 2018
Could not have asked for a better and friendly sales representative like Clara. She was amazing and Sam was great. They both worked to get to make sure my experience was an amazing one. I was pleased with their service and diligence. Thank you Clara and Sam. I will see you guys again.
I have been leasing vehicles for 15 years and the experience at Infiniti of Gwinnett has been the best by far! From the front desk staff to the finance team, everyone is friendly, professional and they know what they???re doing.
I have been home for 20 minutes following the purchase of my 2016 Infiniti QX50 and had to make sure I submitted my feedback regarding my experience over the Last few weeks. Velko Tsvetanov was amazing- he made sure I felt as though my inquiries were of utmost importance and responded to each inquiry quickly. From sending videos to providing alternative options, Velko???s customer service was stellar. If you are in the Gwinnett area and in the market for an Infiniti vehicle and want top of the line service, I would highly recommend Velko. TDH 12/1/18
My husband and I just leased our 3rd vehicle from Infiniti of Gwinnett. We had the awesome pleasure of working with Hamber Arce. From the moment we entered the building until we drove away in our new QX60, Hamber was professional, patient, and thorough. He provided detailed package options and color combinations on several vehicles until we found our perfect match! Thank you, Hamber. We really enjoyed working with you!
As always, the employees are always friendly, helpful, and knowledgeable. No matter how much I spazzed out on Jamel Mitchum during the process, I still left with a smile. This is the second car that I have purchase at Gwinnett Place Nissan, and I will always purchase my cars from them. Alex Ruiz (the finance Manager) was also great to work with, and I would recommend him to anyone looking for a new vehicle
ALM has gave great service and showed me fantasic deals. Especially this one employee named Mohamed. He was the first one who came to me with a smile on her face. He also recommended me which car i should get with the best deal. I really recommend this car dealership and have a great day.
Certainly not the level of service you'd expect from any 'typical' dealership, but prices are decent if you're informed and very diligent. I used Arian after dismissing another agent who was abysmal, and Arian himself was great. If the they were in the 21st century (digital age) and provided some basic customer service and car preparation, the experience could easily have been 5 stars, but it was not. All cars are sold "as-is" with zero reconditioning or pointing out any defects (it's entirely up to you to inspect thoroughly and get a mechanic to inspect). Since I buy lots of cars and had confidence I could spot any issues and keep any typical "used car salesman" tactics at bay, I was fine buying through them for the slightly better price. If you don't have such familiarity or confidence in the process, then this is not the type of place for you.
The pre-owned vehicles are like brand new - I honestly cant tell a difference! Josh was my sales person and he really knows his cars! He was friendly, helpful and easy going, no pressure. I am really happy with my new car - It's the perfect fit for me! Thanks again for making my Birthday month even better!
We had an awesome experience with Christian, he was very knowledgeable about the vehicle we purchased, overall experience was easy, a no pressure experience. Christian worked, negotiated for us; we had an "as perfect as you can have buying a car" experience.
We just bought a used Lexus and were lucky enough to work with Christian Puglisi! I found the car on-line and called the dealership and was connected with Christian. He answered all my questions about the car and I told him I was driving down from Chattanooga that afternoon. When I arrived he welcoming, had the car ready for showing, was gracious on the test drive and made the experience totally pleasant. I would recommend Christian for anyone who is purchasing a car in the Atlanta area
Beginning with the personnel at drop-off, all the way through the service experience, it's clear that Infiniti of N Atlanta makes service a priority. They are courteous and professional. They listened carefully to ensure that they understood what was needed, communicated well in keeping us posted in the repair process, and worked with us on the cost. We were provided a loaner car in the meantime. All of our maintenance and repairs are done here. It is always a positive experience. (Plus, they wash the vehicle!) Thanks to the entire team!
by Florida Buyer - Infiniti QX80 from DealerRater.com
December 1, 2018
I purchased a QX80 from Nalley Infiniti with the assistance of Larry Jamison and Stasha. These two individuals provided a wonderful and seamless customer experience. Pricing brought me in, price was honored fully without shenanigans, and the staff could not have been better.
David Valdes is an excellent sales representative!! He makes Nally Infiniti #1 in my book. He???s straight forward, patient, knowledgeable, and a great person to help when shopping for your car needs. I never dreams things could go do smooth and I could feel so excited and satisfied in less than 3 or 4 hrs., I highly recommend Favid to be your next sales Rep, if you???re in the market for an Infiniti, you???re be happy!!!!
I had a great experience at Nalley Infiniti in Cobb County Ga. My salesman was Alexander Squire. I went in determined to leave satisfied and happy with a purchase. :-) I asked a billion questions through during the process. Not once did I get the impression that I was a difficult customer. After going over "several" options, Alex and I came to a great decision! I would definately recommend Alex and this dealership!
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