My experience was exceptional,the staff was courteous and professional.The repairs were done on time,and the service manager Erio communicated with me throughout the service process.I will recommend this dealership to my friends and family.Please thank Erio and the entire staff for a job well done.
Love this car
by gareth1273 from BOLINGBROOK
January 14, 2019
The car is an exceptional vehicle that has a great balance between performance, comfort, style and presence. Really love driving it and recommend this car to anyone!
I’ve owned my car for a year and Erio has service my car every time and has looked over baby. All I ever need so far are oil changes and tire rotations Thank you Erio
More car for the money
by Tom in Lincoln from Lincoln, NE
January 13, 2019
This review focuses on the Q50 AWD vs. the BMW 328ix. I was surprised about the driving performance and interior functions. The Q50 comes with more interior stuff, including a better experience with the control screens. In short, it has more tech on the inside. The Q50 has great acceleration and handling-faster the the 328. The BMW 328 still has superior handling and design-it's just got more swag. For the money, however, there's more confidence in driving the Q50 after the warranty runs out. Having just driven the Q50 in six inches of snow...it does very well, even on un-plowed side streets. In summary: The BMW 328 is cooler, and handles slightly better. The Q50 has better tech, is more comfortable, and still fun to drive.
Jeremy and the whole dealership were amazing. Jeremy even gave me his personal phone number to text him when needed. Overall, I would recommend Jeremy and this dealership to my closest family and friends.
Don't settle for anything less than a Red Sport
by Austinslam from Round Rock, Tx
December 23, 2018
If you are looking for sexy, fast, comfortable, and technologically advanced, go with the Q50 Red Sport. It is worth the extra money to have all the features of s sports car and luxury of a much more expensive brand. At least go test drive one if you are interested in a Q50 or Q70. You will not regret it.
Drop my car off for warranty work the night before. Early call the next day saying my car out of alignment. I never noticed that. Call late that day saying the warranty work can???t be complete for four days. Alignment report looks ok. Says ???an alignment not performed??? right on report. Invoice says ???customer requests??? to perform alignment. I think this is a scam. I think cars can be technically out of alignment but it is not enough to require an alignment. These guys can???t wait to tell You the car is out of alignment so unsuspecting people like me authorize them to fix it.
Fastest car I have ever owned in style
by Infinitifan1 from Derry
December 13, 2018
Most beautiful luxury car with the best premium performance! Love the steering and handling with the power behind it!the double screen is so state of the art and adds to the beautiful design of the interior.
Steve you made my experience painfree!!! Your no pressure and professionalism was simply the best!!! You were a joy to work with!!! Thank you!!! I love my car!! Your the best!!
So in love with this vehicle
by Darla from CA
December 28, 2018
This car was an awesome fit for me. A good size sedan. The exterior looks awesome love the body style with a sporty look. Luxury interior and the technology these cars have are insane. So pleased with my purchase.
The right rear brake on my ???14 Q50S has been making a horrendous squealing sound for several months. After having an incredibly difficult experience working with the Infiniti dealer I purchased the car from in central Mass, Infiniti USA sent me to Infiniti of Norwood. Nigel and his team have been excellent to work with! Great communication, easy to talk to, tremendously helpful and a pleasure to work with. Thank you! I feel as though they have gone above and beyond to help me resolve this issue (and we are still working on it.) I also had an oil & filter change while my car was there. The job was done well and engine compartment was clean / no oil spills / drips. The cost of the oil & filter service (synthetic) was about $40 more than at my previous Infiniti dealer though. Thought this was a bit high, but honestly, the quality of service I am seeing is worth it. Great experience, thank you.
2017 Q50 AWD
by DoubleD from West Nyack, NY
January 2, 2019
The vehicle is well designed. Interior cockpit is excellent. Since I purchased the vehicle in Oct. 2018-it's too early to determine realability.
Did have an alignment issue after purchase which dealer corrected. Unfortunately even though I had an extended warranty, they charged me for the realignment.
My family has been using North End motors to buy the cars for our family members for years now. It is always a great experience from start to finish. We always reach out to work with John Fernandes every time we go. He truly listens and pays attention to detail when you describe what you???re looking for, goes over all questions you might have and you never feel pressured to purchase. He definitely puts the customer first to make sure they are happy and get what they need as smoothly as possible. Highly recommend!
Overall great value!
by Ref13 from Worcestr, MA
December 25, 2018
Just purchased this beautiful car! Over all it’s a 5 star vehicle across all lines. My only small complaints are why why would you put the center console storage so far back that you car barely access it (and it’s rather small) and the glove box is also a bit tight.
Other than that feel confident to purchase this vehicle. You will not be disappointed!
Paul dicarlo was great. He was there start to finish and made me feel very comfortable buying a car . This was my first time and he made it very easy. He also stuck by me through my difficult financing options. Paul is a great asset to your company. I dont even remember the name of who helped me after.
Pretty fast car
by Rivbru from Santa Ana
November 13, 2018
This car has good horsepower the inside has good materials no cheap plastic everywhere u look the outside has a killer design aggressive front end awesome car
Excellent deal on Toyota hybrid - more competitive than other nearby dealers with similar makes and models. Friendly, personable, efficient staff. We drive off the lot a few hours after buying the car.
I can actually say I love this car!
by Megatron from Alpharetta, GA
January 10, 2019
Since 2009 I was in love with the Genesis coupe but couldn’t afford it and been wanting it up to 2015, then I moved toward the Genesis 5.0 sedan or the Infiniti Q60 to look more my age. when I decided on strictly sedans I started looking at the Lexus GS 350 and the Infiniti Q50S. I test drive both and fell in love with the Q50S. Good speed, good power, smooth ride, a lot of features (depending on the trim you get -mine is just about fully loaded-), fun to drive, pretty good on gas even though it’s a V6, tons of safety features, looks mean but sleek at the same time. Awesome car and would recommend to anyone looking for a fun car to drive as well as safety oriented!
Great dealership with a great sales rep Jon Lewis. Could not have asked for a better experience. Jon was extremely helpful in assisting me on picking the car I loved. There were a couple other dealerships and salesmen I had worked with prior to Jon, and neither had compared to the experience I had with Huggard & Ewing/Jon Lewis
Amazing to drive
by InfinitiSuperFan from Brampton, Ontario
December 27, 2018
Love the interior and exterior. Sporty design with a luxury look and feel. It's safe, reliable, and fast (for those who love the need for speed).
I just want to say today I had the best experience ever! My salesmen Greg hands down top notch! He was very professional, had lots of knowledge of the car he sold to me. Took the time to show me every assett of the vehicle. He made sure I was all set and my car was connected to all my gadgets! I give him 100% customer service hands down! Shout out to you Greg Souza!😁 Hanover Ma!
Process was direct, straightforward and smooth. Vehicle was as promised and negotiations were quick and painless. Throughout the process did not feel rushed or pressured.
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